Scott Curran is the Chief Operating Officer of Reneson Hotels - which owns and operates hotels around California that are all in the top tier of guest satisfaction in their respective brands. 

Today, he’s sharing with us how he connects with his teams on property as the top operations executive for the company to stay in touch with what’s going on and identify opportunities for improvement.  

• Follow Scott on LinkedIn
• Feature story: Operating lessons from a top-rated hotel owner
• Technology must be easy: What Scott Curran has learned as Chief Operating Officer

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands