Michael Pace is the general manager of the iconic InterContinental Mark Hopkins Hotel in San Francisco. In this episode, you'll learn how he thinks about both understanding the history and culture of a hospitality business - and then how to develop it further.

• Follow Michael on LinkedIn
• Learn more about the InterContinental Mark Hopkins

Listen to our other episodes with Michael:

• Engaging The Next Generation of Hospitality Talent
• From Porsches to Bee Colonies: Partnerships for Sustainability and Fun
• Earth Day special with Michael Pace: Creating "EarthCare" at Kimpton Hotels (and lessons in scaling sustainability)

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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands