Chapter 1 Episode 2: Patrick Sheridan

Why is the HR department in Zebra Apps oh so dysfunctional? How do you achieve credible insights into the temperature amongst the employees when there are glass walls between HR, the leadership team, and the rest of the company? And what are the best strategies to follow up when you finally get these insights? Patrick Sheridan answers these questions and shares his real life experiences from daily work with HR in his role as a Transformation Lead in FLSmidth. 

Listen to the story part for the episode here:
https://www.buzzsprout.com/2104440/12659284

Guest:

Patrick Sheridan

https://www.linkedin.com/in/pasheridan/

Tools and topics:

• The role of HR in an organization
• Using employee surveys to create an engagement strategy and deliver the results to line management so they can follow up with their employees
• 3 step approach: Focus on internal communication, get the senior leadership to restate who we are as a company, and reestablish the values
• Dysfunctions of HR due to lack of clear roles and processes
• Purpose and use of exit interviews
• Importance of interdepartmental collaboration within HR - and across all departments in a company
• Awareness of cultural differences across countries e.g. relational and hierarchal structures

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Anne Katrine & Ivanna