In this episode, Ben Lynch discusses the importance of delegating with confidence in order to reduce reliance on oneself and others, emphasizing on efficiency, avoiding abdication and micromanagement.
Ben also talks about a simple method for successful delegation and highlights the significance of a strong performance culture in high-performing clinics.
Quotes
Timestamps
00:00 Intro
01:12 Delegating without micromanaging
02:40 Reporting as an accountability measure
03:52 Revenue report template
06:53 Outstanding accounts template
08:30 Practitioner utilisation/productivity template
09:38 New client report template
10:16 Client excellence report template
10:36 Portfolio (vanity and sanity) templates
12:24 When and how to use these reports
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