The ASHHRA Podcast
#85 - A Deep Dive into Healthcare HR Strategies
We had the pleasure of hosting Jeanne Armentrout, the Chief Administrative Officer at Carilion Clinic, who shared invaluable insights from her extensive career in healthcare administration and human resources.
Jeanne’s journey from a registered nurse to the pinnacle of HR leadership at Carilion Clinic offers a fascinating story of career evolution, underscoring the power of growth and flexibility in one's career path. This episode is a treasure trove for anyone invested in leadership development and employee engagement.
Highlights from the Episode:
1. Leadership and Employee Engagement:
Jeanne discusses the critical role leaders play in fostering a workplace culture that prioritizes employee engagement and development. Her approach of "only ask what you can do something about" in employee surveys has revolutionized feedback mechanisms at Carilion.
2. The Importance of Servant Leadership:
Emphasizing a “servant leadership” style, Jeanne shares how supporting the success of others—be it superiors, peers, or direct reports—creates a reciprocal environment of trust and success.
3. Communication and Growth:
The necessity of clear, varied, and interactive communication is highlighted as a cornerstone for nurturing a engaged and informed workforce. Jeanne’s innovative changes to standard communication, such as integrating podcasts and videos, have kept content fresh and accessible.
4. Developing a Problem-Solving Mindset:
Jeanne encourages leaders to adopt a proactive problem-solving attitude, advising that employees always bring potential solutions when presenting problems. She believes empowering employees to participate in solution-finding can significantly enhance operational effectiveness.
A Little More About Jeanne:
Besides her leadership at Carilion Clinic, Jeanne's passions include music and being an advocate for work life-balance, which she regards as crucial for decompressing and maintaining productivity in high-stress environments.
For a deeper dive into these topics and more, tune into this insightful episode, available now on Spotify, Apple Podcasts, and our website. Gain from Jeanne’s experience to potentially transform your own approaches to HR and leadership.
Stay tuned for more enriching content and don't forget to send us your feedback which helps us grow and improve.
This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?
Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.
Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?
Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8
We had the pleasure of hosting Jeanne Armentrout, the Chief Administrative Officer at Carilion Clinic, who shared invaluable insights from her extensive career in healthcare administration and human resources.
Jeanne’s journey from a registered nurse to the pinnacle of HR leadership at Carilion Clinic offers a fascinating story of career evolution, underscoring the power of growth and flexibility in one's career path. This episode is a treasure trove for anyone invested in leadership development and employee engagement.
Highlights from the Episode:
1. Leadership and Employee Engagement:
Jeanne discusses the critical role leaders play in fostering a workplace culture that prioritizes employee engagement and development. Her approach of "only ask what you can do something about" in employee surveys has revolutionized feedback mechanisms at Carilion.
2. The Importance of Servant Leadership:
Emphasizing a “servant leadership” style, Jeanne shares how supporting the success of others—be it superiors, peers, or direct reports—creates a reciprocal environment of trust and success.
3. Communication and Growth:
The necessity of clear, varied, and interactive communication is highlighted as a cornerstone for nurturing a engaged and informed workforce. Jeanne’s innovative changes to standard communication, such as integrating podcasts and videos, have kept content fresh and accessible.
4. Developing a Problem-Solving Mindset:
Jeanne encourages leaders to adopt a proactive problem-solving attitude, advising that employees always bring potential solutions when presenting problems. She believes empowering employees to participate in solution-finding can significantly enhance operational effectiveness.
A Little More About Jeanne:
Besides her leadership at Carilion Clinic, Jeanne's passions include music and being an advocate for work life-balance, which she regards as crucial for decompressing and maintaining productivity in high-stress environments.
For a deeper dive into these topics and more, tune into this insightful episode, available now on Spotify, Apple Podcasts, and our website. Gain from Jeanne’s experience to potentially transform your own approaches to HR and leadership.
Stay tuned for more enriching content and don't forget to send us your feedback which helps us grow and improve.
This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?
Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.
Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?
Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8