Get With IT
Get With IT is a podcast by the ITOps Times editorial team. We interview experts on the biggest and newest topics in IT and technology.
Get With IT
62: Is ITSM really dead? (with Charles Araujo and Alan Berkson)
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In this episode, moderated by ITOps Times editor-in-chief David Rubinstein, Charles Araujo, author of The DX Report, and Alan Berkson, analyst at Intelligist Group, argue over whether ITSM is dead or not. HINT: It's not "really" dead, but it will be reimagined as new technologies (AI) emerge.