Ennis Britton's On the Call

On the Call: OCR Complaints & Records Requests

Jeremy Neff and Erin Wessendorf-Wortman Season 1 Episode 3

Receiving an OCR records request can be as scary as watching the latest horror movie and may make you want to "Scream".  Jeremy and Erin help take the panic out of the request with some practical tips to get through the response process. They discuss two cases that highlight the importance of substantive 504 plans and documentation, and working with your legal counsel to narrow the focus of the requests.