The Ten In Ten Podcast
Are you a busy CX professional?
Then this podcast was made for you.
Welcome to Ten in Ten! Ten rapid questions in ten minutes with CX leaders and thinkers across a wide range of industries.
Discover what Australia's best people in CX are excited about in this growing industry.
Gain insights from inside local government, Australia's biggest retailers, wealth management funds and so much more.
The Ten In Ten Podcast
Ten In Ten Episode 7 - How to be MATES with your customers with Mark Fazio
This month on Ten In Ten we chat with Mark Fazio - Co-CEO at Mate Mobile and Internet.
The story of Mate Internet and Mobile is a great one. Started by two identical twin brothers in their Aunty's backyard in Western Sydney, Mate has grown to establish a national presence and is creating fans along the way.
Mate is a great example of how Customer Experience can be used to carve out a place in a competitive Australian Market.
In this episode;
Learn why Mark's Auntie still cooks for the company every day.
Discover what it means to be Mates with your customer.
And why good people are the future of CX.
Connect with Mark Fazio here https://www.linkedin.com/in/markfazio
Check Out Mate Internet and Mobile here https://www.letsbemates.com.au
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