Dean Gropper Presents
Dean Daniel Gropper has spent his career at the intersection of economics, finance, and business education, and he knows where the real conversations are happening. In this podcast, he sits down with the economists, scholars, and leaders worth listening to, digging into the questions that don't always have easy answers. No agenda. Just the ideas that matter.
Dean Gropper Presents
Andrew S. Gallan, Ph.D.
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Andrew S. Gallan, Ph.D., is an Assistant Professor of Marketing and the Director of the FAU Center for Services Marketing & Management. His almost 20 years of business experience in sales, sales management, and marketing, which, combined with his academic qualifications, enable him to have a distinct perspective on research and teaching. Andrew's areas of research interest include service innovation, service design, and customer/patient experience, almost exclusively conducted in the health care industry. Andrew is also a highly respected and successful teacher and presenter who specializes in Customer Relationship Management, Service Marketing and Management, and Customer Experience topics.
Business.fau.edu/podcasts