Todd Sale is the SVP of the Customer Experience Operations Team at FleetCor, a global leader in providing fuel cards and workforce payment products to businesses.

In this episode, Todd shares his unique background, starting from a blue-collar job to becoming a leader in the CX industry. 

Todd emphasizes the importance of going all-in and investing in yourself to shape a successful career. 

We also discuss the current state of the CX industry and the impact of emerging technologies. 

Todd's insights and experiences will inspire you to take your CX game to the next level.