In this episode of Practice Briefs, we'll discuss why the patient experience is "broken" in healthcare.
Patients feel frustrated due to a lack of communication, long wait times, a lack of empathy, outdated technology, and fragmented care. Healthcare providers must work towards addressing these issues to build trust and positive relationships with patients.
Listen to this quick conversation that provides some great insights!
In this episode of Practice Briefs, we'll discuss why the patient experience is "broken" in healthcare.
Patients feel frustrated due to a lack of communication, long wait times, a lack of empathy, outdated technology, and fragmented care. Healthcare providers must work towards addressing these issues to build trust and positive relationships with patients.
Listen to this quick conversation that provides some great insights!