Feature: The Roadmap To Recognition

Creating a program to show that every employee matters

By Annie Olson

No matter the size of a park agency, all of them struggle with resource needs. However, what some people often don’t recognize is that the most valuable resource of any organization is its employees. At the Minneapolis Park and Recreation Board (MPRB), a 2015 assessment of employee satisfaction resulted in the formation of a dedicated staff team to boost employee morale. This was the beginning of an effort to create a culture of recognition and appreciation throughout the agency.