Ramblin' Rob talks about Strategies and Tactics vs. Real-Life applications. Thought experiments are so important to the success of an effective Introduction! Professional courtesy and acknowledgement to and of the customer are vital. How to handle an advisor to the customer is discussed. A defined greeter is proposed. And video engagement is talked about with emphasis on how we really look during an encounter such as this. It is innovative and important, but care must be taken...
Ramblin' Rob talks about Strategies and Tactics vs. Real-Life applications. Thought experiments are so important to the success of an effective Introduction! Professional courtesy and acknowledgement to and of the customer are vital. How to handle an advisor to the customer is discussed. A defined greeter is proposed. And video engagement is talked about with emphasis on how we really look during an encounter such as this. It is innovative and important, but care must be taken...