Meet Your Contractor | Ep 15: Fixing Post-Pandemic Customer Service w/ Leigh Hinsperger of HPI

Feeling frustrated with customer service?

You're not alone. In this episode, Steve Leslie chats with Leigh Hinsperger of Hinspergers Poly Industries Ltd. about the challenges businesses face in the post-pandemic world. Leigh shares his experiences from both sides of the counter, offering valuable tips on how to improve customer experience (#customerexperience) and build trust (#trust) with customers.

Discover how small businesses can leverage:

- Personalized service (#smallbusiness) to stand out from the competition.
- The power of social media (#socialmedia) to connect with customers and build brand recognition.
- Effective communication strategies (#communication) to turn customer interactions into positive experiences.

Whether you're a business owner or a frustrated consumer, this episode offers actionable insights to help navigate the ever-changing world of customer service.

Key Takeaways:

1. Mom and Pop Advantage: Learn how small businesses can win over customers with personalized service.
2. Social Media Savvy: Discover how to leverage social media to build trust and brand awareness.
3. Customer Service is King: Understand why exceptional customer service is crucial for business success.

Contact Info for Leigh Hinsperger:

Phone: 905-510-3224
Website: https://www.hinspergers.com/
Email: sales@hinspergers.com 

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