Distinguished
Welcome to the Distinguished podcast with Dean Arun Upneja of Boston University School of Hospitality Administration.
We skip the small talk and get right into the top-of-mind topics in the world of hospitality, including and certainly not limited to inflation; recruiting and retaining talent; the need to increase diversity, equity, and inclusion; wellness and wellbeing of our team and our guests; climate action; and the impact of robotics and a.i. on the future of Hospitality. And that’s just to name a few.
On this show, you’ll hear from executives, general managers, founders, and investors who live and breathe Hospitality. The “distinguished” guests on this podcast represent all areas of our industry from hotels and restaurants to entertainment and sporting venues, travel and tourism, and of course, a favorite pastime for many of us —shopping — because, to put it simply, Hospitality is, at play in most parts of our lives and livelihood.
Distinguished
Mandarin Oriental’s Legendary Luxury with James Riley, Group Chief Executive
James Riley shares how the concept of luxury stays in touch with the 21st world by creating an inclusive corporate culture and cultivating fans, many of whom are widely famous, through its world-class guest experience.
James Riley, Group Chief Executive of Mandarin Oriental
The “Distinguished” podcast is produced by Boston University School of Hospitality Administration.
Host: Arun Upneja, Dean
Producer: Mara Littman, Director of Corporate and Public Relations
Sound Engineer and Editor: Andrew Hallock
Graphic Design: Rachel Hamlin, Marketing Manager
Music: “Airport Lounge" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0
