ASW Conversations: Aftermarket labour challenges with Alana Baker of AIA Canada

Alana Baker, vice president of government relations and research at AIA Canada, joined Auto Service World Conversations to speak about the group’s Labour Market Report. It found that the labour gap is expected to worsen in the coming years, exacerbated by the growing trend towards vehicle electrification. Baker joins host Adam Malik to speak about the study, what it found, the challenges, how the industry can approach the issues and more.