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Legacy banks such as HSBC, Natwest and Barclays are losing customers to the new FinTech banks such as Monzo and Revolut. Why is this happening and what can legacy banks do to win customers back? Gresham Professor of Business Raghavendra Rau explains what’s happening.

This podcast followed his lecture ‘Bypassing Banks Using Tech’ which was given on 3rd October 2022.

You can find more information about his lecture and others in his series here: https://www.gresham.ac.uk/watch-now/series/tech-finance

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