Do you avoid giving negative feedback because you don't want to upset your employees? Do you ever worry they won't like you?
Youβll learn why itβs so hard to give negative feedback, what the consequences are for avoiding it, and a proven (Provan?) framework for delivering it in a way that gets results without sending the other person into a shame spiral or being wishy-washy.
Takeaways for You:
OTHER LINKS MENTIONED IN THIS EPISODE:
Crucial Confrontations (now called Crucial Accountability) - - Patterson, Grenny, Maxfield, McMillan, and Switzler
Crucial Conversations - Patterson, Grenny, Maxfield, McMillan, and Switzler
Never Split the Difference (Also great on audiobook!) - Chris Voss
Feedback Framework - a quick reference sheet
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π The Focus Formula - How to make measurable progress on your CS Strategy every single day.
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π§π»βπ The CS Leadership Academy
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