Trust isn’t a soft skill; it’s the system that makes ambitious work possible. Nick sits down with Northumbria University’s Vice-Chancellor and Chief Executive, Andy Long, to unpack how an engineer’s mindset, a people-first approach, and a calm decision style can scale both research excellence and social mobility without losing humanity.

We start with the formative years: an academic career in composite materials, the coalitions built through conferences, and the moment the UK’s composites community asked Andy to lead a national programme—not because he was the loudest voice, but because he was the most trusted. That experience forged a leadership philosophy centred on appointing great people, co-creating a clear vision, and stepping back so experts can deliver. 

From there, we explore the personal stakes of being first in the family to attend university and why widening participation isn’t a slogan at Northumbria; it’s a regional mission. 

Andy opens up about imposter syndrome and the practical habits that keep leaders grounded: prepare well, admit what you don’t know, and don’t try to be the expert on everything. 

He maps the transfer of engineering habits into executive decisions—test, measure, change one variable at a time, act with incomplete data—and shows how those principles guided Northumbria through pandemic pivots and complex operational choices. When an inherited overseas campus no longer fit, the team closed it with compassion and clarity, treating the decision as proof the institution can take risk, learn fast, and exit responsibly.

Looking ahead, we confront funding headwinds, fee freezes, volatile international flows, and the need to prove value to a sceptical political climate. The response is concrete: experiential learning for every undergraduate, from the student law office to the business clinic, building confidence, networks, and outcomes. 

The 2030 ambition is clear and measurable—equal graduate success across backgrounds, higher for all—backed by an on-campus presence, hybrid communication that reaches thousands, and a culture with real “change muscle.”

If you care about leadership that feels human, access that changes lives, and strategy that delivers results you can measure, this conversation offers a playbook you can use tomorrow. Subscribe, share with a colleague, and leave a review with your biggest takeaway so we can keep the conversation moving.

Let us know what you think of this episode - drop us a message and connect via LinkedIn.