FiredUp! - The Startup Marketing Podcast

The Essentials of Crisis Comms

May 23, 2024 Firebrand Episode 37
The Essentials of Crisis Comms
FiredUp! - The Startup Marketing Podcast
More Info
FiredUp! - The Startup Marketing Podcast
The Essentials of Crisis Comms
May 23, 2024 Episode 37
Firebrand

The different types of PR exist on a spectrum. Traditional PR exists to boost a brand’s reputation and bring exposure to the best parts of the business, whereas crisis management sometimes works to limit exposure in order to save the brand’s reputation. Today on the podcast, FireBrand’s own Chris and Ian sit down to talk about what crisis communications entail, when you need it, and how to prepare your business when a crisis inevitably arises. This week, episode 37 of the FiredUp! podcast is about The Essentials of Crisis Comms!


Download the Multiplier Marketing Megapack today. Exclusive offer for all our listeners — get all our Startup Guides in one go! Over 50 pages of advanced tips and advice that dive deep into content marketing, search advertising, and marketing attribution.


In this episode of the FiredUp! podcast, Chris and Ian discuss the need for a crisis consultant and actionable steps you can take right now to get the right people in order ahead of time so you can tackle a potential crisis quickly and head-on. 

Chris & Ian discuss:

  • Crisis consultants work with the legal team to mitigate legal risk and reputation damage, making real-time adjustments to stay in control of the narrative. 
  • Best practices for startups to know and follow in a time of crisis. 
  • Finding the balance between being transparent and protecting your business by not disclosing information early on. 
  • Defining roles through a CCRT (crisis communications response team) is more important than planning for specific scenarios. 


Thank you for listening! Tune in to all the episodes for practical tips on crushing your startup marketing goals. Don’t forget to follow, rate, and review the podcast, and tell us your key takeaways!


CONNECT WITH FIREBRAND:

Firebrand is a startup marketing agency. We help tech startups secure outsized marketing outcomes on their path to growth.

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X (Formerly Twitter)

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Send us a Text Message.

Show Notes Chapter Markers

The different types of PR exist on a spectrum. Traditional PR exists to boost a brand’s reputation and bring exposure to the best parts of the business, whereas crisis management sometimes works to limit exposure in order to save the brand’s reputation. Today on the podcast, FireBrand’s own Chris and Ian sit down to talk about what crisis communications entail, when you need it, and how to prepare your business when a crisis inevitably arises. This week, episode 37 of the FiredUp! podcast is about The Essentials of Crisis Comms!


Download the Multiplier Marketing Megapack today. Exclusive offer for all our listeners — get all our Startup Guides in one go! Over 50 pages of advanced tips and advice that dive deep into content marketing, search advertising, and marketing attribution.


In this episode of the FiredUp! podcast, Chris and Ian discuss the need for a crisis consultant and actionable steps you can take right now to get the right people in order ahead of time so you can tackle a potential crisis quickly and head-on. 

Chris & Ian discuss:

  • Crisis consultants work with the legal team to mitigate legal risk and reputation damage, making real-time adjustments to stay in control of the narrative. 
  • Best practices for startups to know and follow in a time of crisis. 
  • Finding the balance between being transparent and protecting your business by not disclosing information early on. 
  • Defining roles through a CCRT (crisis communications response team) is more important than planning for specific scenarios. 


Thank you for listening! Tune in to all the episodes for practical tips on crushing your startup marketing goals. Don’t forget to follow, rate, and review the podcast, and tell us your key takeaways!


CONNECT WITH FIREBRAND:

Firebrand is a startup marketing agency. We help tech startups secure outsized marketing outcomes on their path to growth.

Facebook

LinkedIn

X (Formerly Twitter)

Work with Firebrand



Send us a Text Message.

The Essentials of Crisis Comms
Lawyers focus on minimizing legal risk, while crisis consultants limit reputation damage.
Earning yourself time to identify root causes and probable timelines in a crisis is vital to taking control of the narrative.
Organizations often lack a crisis communications plan, leading to scrambling during crises.
Ian Lipner outlines crisis communication plan for companies, including scenario planning and response team.