Balance, Not Burnout

24/7 Empathy: Maintaining Work-Life Balance in an Emotional Industry

July 29, 2024 Mark Williams Season 2 Episode 13

In this episode, Andrew Loos, owner of Heartland Cremation and Burial Society joins me. Loos shares his journey into the funeral business, starting the family-owned enterprise at 24. Listeners will gain insights into the challenges of running a 24/7 operation, balancing work and personal life, advice for new entrepreneurs, emphasizing mentorship, strategic spending and navigating industry consolidation.

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Check out Mark's Book: ⁠Lead, Don't Manage: 12 Lessons in Creating a Leadership Culture Based on Core Values
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