Today's guest is Ganjar Imansantosa, VP and CISO at Tropical Smoothie Cafe, a nationally franchised quick-service restaurant.We discuss the challenges and solutions of implementing cybersecurity protocols in a shared risk environment between the brand and the franchisee. Ganjar covers multiple touchpoints, including managing cyber security in a shared risk environment, why the retail industry lags in adopting cybersecurity protocols, and maintaining customer data privacy at retail brands. He also covers the role played by legal teams in defining the cybersecurity strategy of an organization.