Uncopyable Women in Business
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Uncopyable Women in Business
For women running businesses without a marketing department — and doing it all anyway.
Uncopyable Women in Business is the go-to podcast for women business owners and entrepreneurs who don’t have a marketing team… but still want to grow, stand out, and build a brand people remember.
If you're wearing all the hats - marketing, sales, operations, customer service - and you're ready to break through the noise with strategies that actually work in real life, this podcast is for you.
I'm Kay Miller — speaker, consultant, former #1 outside salesperson (a.k.a. “Muffler Mama”), and bestselling author of Uncopyable You and Uncopyable Sales Secrets. My passion is helping small-business owners and entrepreneurs create an advantage their competitors can’t copy - even if they’re doing everything themselves.
Each week, I host casual, fun, power-packed 30-minute conversations with remarkable women: CEOs, business owners, sales superstars, innovators, and thought leaders who’ve built success without big budgets or big teams.
You’ll hear their stories, strategies, and get instantly usable advice to help you:
- Build a magnetic personal brand
- Create simple, effective marketing - even with no marketing team
- Stand out in crowded markets
- Grow your sales without being pushy
- Overcome setbacks, fear, and imposter moments
A little about me: I built an eight-figure family business with my husband Steve using the Uncopyable Framework we now teach to business owners and entrepreneurs. I’m here to help you do the same - in your own authentic, unforgettable way.
If you're ready to create an advantage no one can copy, hit subscribe and join me on this Uncopyable journey.
(Podcast formerly known as Uncopyable Women in Sales.)
✨ Connect with me: linkedin.com/in/millerkay
📩 Contact: kay@uncopyablesales.com
📚 My books: Uncopyable You + Uncopyable Sales Secrets
Follow me on LinkedIn: linkedin.com/in/millerkay
Contact me: kay@uncopyablesales.com
Order Uncopyable You: https://amzn.to/3A3gPom
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Uncopyable Women in Business
Episode 68 | Instant Mindset Hacks to Achieve Your Goals - Luann Horobin
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Join me as Luann Horobin explains NLP (Neuro Lingustic Programming), and the tools you can use to instantly (yes, instantly!) change your mindset. Try these simple mindset hacks and change your attitude, improve your confidence, and improve performance and resilience in sales and business.
Luann is an Executive and Leadership Coach, Career Accelerator, Transformational Consultant, Teacher, and Facilitator. Luann guides executives, business leaders and high performers to use mindset to achieve new ambitions more quickly. In mere hours, mindset methods can save years of stress, trial, and error. Luann’s deep dive into the neuroscience of transformation, led to her custom formula of career and transformation coaching for life-altering breakthroughs in leadership presence, relatability, relationships, and meaningful work beyond one’s upper limits. Be your best self, make better decisions, and put the zest in life, without stress.
Contact Luann:
https://ca.linkedin.com/in/luannhorobin
Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama,") interview superstar women from all industries. Their experience and advice will give you specific tools you can use to enjoy Uncopyable success. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world, and I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom.
Order my Products!
Uncopyable Sales Secrets (Book by Kay Miller)
Uncopyable You (Book co-authored with Steve Miller)
Apply for a free 20 minute call
Contact:
kay@beuncopyable.com
linkedin.com/in/millerkay
Transcript is AI Generated.
Speaker 2 (00:00:40) - Today I am delighted to be talking with Luann Horobin. Luann is an executive and leadership coach. She specializes in career acceleration and transformational mindset through her website Mastering Your Savvy. Com she offers coaching and consulting and she also works with individuals and groups. Luann, welcome to the podcast.
Speaker 3 (00:01:08) - Thank you Kay. I'm really happy to be here. It's just a pleasure and and honor this one. What your topic is, is one of my favorite topics to work with and also to talk about, so I'm excited to be here.
Speaker 3 (00:01:21) - Thank you. Yeah, I think it's.
Speaker 2 (00:01:22) - Going to be fun. I, I mentioned I just listened to a podcast that you were on and it was fascinating. And by the way, I should say you are from Canada and we are recording this on July 4th, which is Independence Day here in the US. But it's only 11, so I have plenty of time to party afterwards. And you just had Canada Day on the first, right?
Speaker 3 (00:01:43) - I know we did.
Speaker 2 (00:01:44) - Yes you did.
Speaker 3 (00:01:46) - I think it's fabulous that we're neighbours and we celebrate a similar day within the same week.
Speaker 2 (00:01:51) - I do too. I think that's great. And you, by the way, had a fascinating LinkedIn post. If anybody wants to find that, lots of fun facts about Canada, some that I knew and some that I didn't, yes.
Speaker 3 (00:02:07) - I know people always say, you have that Canadian accent and I'm thinking, I haven't done that.
Speaker 2 (00:02:11) - Yeah, really? You have a doctor that. Right? So right before we started, we talked about something that you said, which is sales is such a fundamental piece of business and pretty much everything we do in life.
Speaker 2 (00:02:26) - So tell me a little more about why you feel that way. So why I.
Speaker 3 (00:02:32) - Feel that way is probably more of a learned perspective, because it's certainly not when I started thinking earlier in my life, for sure. But I think what I've learned is, you know, from an earlier perspective, I thought sales was this, this thing, you know, probably like we probably from an earlier experience of having someone try to be sort of salesy with, with me and me not really appreciating it. So I kind of had that opinion on sales. And then as I worked through the various transitions that I did in life, I recognize, you know, sales is really simply it's just simply connecting and serving and which really we do in all parts of our life, because when we think about it in our relationships, especially in all aspects of our business, we're always we're simply connecting and we're simply serving and and without both of those, I mean, it requires both. We can't miss one or the other.
Speaker 3 (00:03:28) - Without those, we're not likely to really have things work very well. So I see, yeah, as a fundamental skill in all parts of our life. Sorry.
Speaker 2 (00:03:38) - Yes. Sorry I'm interrupting. I, I like the fact that you say you know what it's like to be on the other end of someone who's trying to close you or be pushy. I talk a lot about that in the book. Of course, I have some examples. And I mean, that's kind of seems like common sense, but I think we get in our sales mode and we kind of forget even those basics. So what a great reminder that sales is a fundamental part of success in so many arenas. So you talked in this other podcast I listened to about growing up on a farm and learning some valuable lessons. And then as an adult, you were in the health care field but suddenly had a career change, right? And you said that some of these mindset, things that you talk about now and you teach were really, you know, super helpful, important in making a successful change.
Speaker 2 (00:04:34) - So tell us about that.
Speaker 3 (00:04:36) - Sure. Yes. Well. Thank you. Thank you. It was a really a significant path of learning, and I must say one that I did quite naively because I as I mentioned, I was raised on the farm and we were very, I would say achievement and, and, productive oriented. So before I even went to school, I could actually stand on a stool and I could make lunch for, like, the hired family and the hired and the hired men, which was about ten people. And I could drive, I could do all these things, which I know old were you when.
Speaker 2 (00:05:12) - You drove the first time? I hate to say I know it wouldn't be.
Speaker 3 (00:05:15) - Well, it was before I went to school. I was probably around five or so. Well, I but but it was restricted driving. I mean, I didn't have full free range. It was just an hour because we had a huge farmyard and I could take the truck, but I knew how to take the truck and I knew how to, like, I had to put both feet.
Speaker 3 (00:05:36) - Sorry, this is a bit of a sidebar, but I had to put both feet on the clutch and stand up and and pull on the gearshift. But then I was tall enough to see and I was only allowed to go up to the ten. And so I knew how to do that, and then I knew how to stop it. And of course, when my dad was teaching me we, I was very supervised. So I didn't feel that I was I didn't feel at risk at all. And I knew that I could stop instantly and how to shut it off. So, so I could do all this before I went to school, which is what I was saying. And so I always was accustomed to having a really high level of energy and doing a lot. And so when I went to school and it just seemed like it was kind of it just felt like it was kind of a little bit slow. Like, you know, we had recess, we had lunch, and then we had gym.
Speaker 3 (00:06:22) - And then I was thinking like, oh, what are we going to be doing today?
Speaker 2 (00:06:27) - You are that kid. I see.
Speaker 3 (00:06:30) - But I probably was I don't think I was really relatable to very relatable at that age. But then I also really had a desire for health care. So I went. When I went into health care, I was in middle management and I loved my job. I had organizational development and people development, but there was a massive restructure and I very unexpectedly received a package, which I just completely was unprepared for. I just didn't even have that in my mind, which afterwards I thought was also a little bit naive. But I guess what I'm saying is these lessons kind of taught me that I would call it human design. I had a function of energy and design that worked well for me, and it was really hard to fit into certain settings, and I kind of grew out of them. So when I got let go, I was also a single mom. And I just really had to decide quickly if I.
Speaker 3 (00:07:28) - So I really had to just push myself. And so I did the very best that I could. But it honestly, I mean, I took programs, I read, books, I was really I was in high gear because it was a pretty stressful time. But it wasn't until I really started thinking, I think I'm doing something wrong. I think I'm not thinking about things very well because this is, like really hard. And it's it seems to be it should be achievable. But I feel like I'm plodding through it. And I started looking into learning about mindset, and it was like the light bulb started going off and I'm thinking, oh my goodness, yes, I'm trying to make a big change from a tunnel vision, and that's probably not going to be easy.
Speaker 2 (00:08:16) - What took you took a really deep dive into learning about this, and you became a certified coach, and now you help people. And I'm so fascinated, as I said, about NLP, which is neuro linguistic programming. Yeah, I'm kind of a big, big word there phrase.
Speaker 2 (00:08:32) - But, let's talk about some of the tools that you discovered that helped you and can help our listeners who are either in sales or their business owners, entrepreneurs, or, as you said, anything else they're trying to convince their spouse where they should go to dinner.
Speaker 3 (00:08:50) - Well, so that's that's so true because typically we, you know, typically when we're looking when we're in a place where we want something that is going to be changing, we look outside like we think of a book, or should I talk to somebody? and that and those are very good resources, but we're still learning it from our own perspective. So we can only learn from our own perspective, which is why it takes an outside perspective to show us something that is so familiar we're not likely to see it. And that's definitely how the subconscious mind works. So to answer your question, yes, your linguistic programming is kind of a mouthful. So I call it NLP.
Speaker 2 (00:09:38) - Because I'm.
Speaker 3 (00:09:38) - Much more likely to say that a lot smoother.
Speaker 3 (00:09:42) - Yes.
Speaker 2 (00:09:43) - And explain what that is. I'm. Yes. I don't quite understand it.
Speaker 3 (00:09:46) - So okay. So neural neuro linguistic programme comes from the neuro. The neuro part is it's like visual auditory, kinesthetic. And so we're, we're working with this subconscious mind like this. So I need to go back a step just so we understand the importance of this. The subconscious mind is actually 90% of our mind. So it works at, 2 billion bits of information a second. versus the conscious mind, which is 10%, is like about 2000. And so there's varying statistics on that. So you can probably hear something different. But the bottom line is the subconscious is 90%. The conscious is 10%, which means we make decisions from the conscious mind, but they're actually run by our beliefs. So when we're trying to do something with the conscious mind, it's almost kind of like the Flintstones wheel running along the Flintstones car, kind of like running along beside a train. It's probably not going to catch up.
Speaker 3 (00:10:48) - It takes a little bit. We have to change something for the two to be able to be complimentary. And so to come back to NLP, the subconscious mind picks up messages. like the neuro part is a visual, visual, auditory, kinesthetic. But then there's the linguistic part. And the linguistic part is like the pictures, the sounds, the feelings, the tastes. So these are all triggers. They're kind of like, if you can imagine the subconscious mind is a river and the visual, auditory, kinesthetic and the pictures sounds in the feelings are all streams that feed the river.
Speaker 2 (00:11:26) - And like all great analogy I've heard, like the iceberg analogy, the 10%, maybe the 90s that I haven't heard about the river. I like that and the tributaries. How's that for a big word? Yes.
Speaker 3 (00:11:37) - Well.
Speaker 2 (00:11:39) - Yes. Coming in and forming that.
Speaker 3 (00:11:40) - So, yes, the tributaries are all the things that we see. So we'll see something and it triggers an earlier event memory. But it's so fast.
Speaker 3 (00:11:51) - It's not like we think, oh, I remember when I was in grade five and did this. Like it doesn't happen like that. It triggers that feeling of when we were in grade five and that thing happened without us identifying really what it is. So we have these triggers when our the streams that feed these beliefs. And ultimately that's how we see the world. The programming is simply the it's like the neural pathways. It's so we have the triggers that send the neural pathways into the message. So then we ultimately have this river and that's how we run. That's how we're operated, but it's actually running us.
Speaker 2 (00:12:30) - Right. So we want to change that. So how do we.
Speaker 3 (00:12:33) - How.
Speaker 2 (00:12:33) - Do we get to those tributaries.
Speaker 3 (00:12:36) - So so there are many ways of becoming aware of what those tributaries are. That's actually the biggest thing. And we become aware of what the tributaries are. First of all, by noticing what's in our outside world, because our outside world is an exact mirror of what we've been thinking and how we've been carrying that out.
Speaker 3 (00:12:57) - So if there's something that's not going so great in our outside world and telling us.
Speaker 2 (00:13:02) - A clue, right?
Speaker 3 (00:13:04) - Yes. Here's a place where I could look and I could look at how I'm thinking about it. The other thing is, is that these triggers are so fast and so quick that we're not we're not going to consciously recognize them all the time. But what we might recognize instead is something like a state like we might recognize. You know, I've been feeling a lot of tension. And part of this is because when they trigger a belief. So I hope this isn't too much science, but.
Speaker 2 (00:13:36) - Well, we'll get through it. And then we'll get to the part that you can dumb it down for people like me.
Speaker 3 (00:13:41) - Okay, so so when when something triggers something like, let's say when a trigger comes along and it's a stress, it literally triggers cortisol, which literally shuts down our veins. It's like it puts the brakes on in our body. This is why people get tension in their shoulders, or they get headaches or other physical symptoms, because that's what stress does.
Speaker 3 (00:14:06) - So if we're having those things, this is what I was referring to in state. That means we have a stress going on that we might not really be aware of. And this is where it's helpful to, to help. It's really helpful to always to work with somebody that is familiar with picking up those signals more than we are ourselves. Yeah.
Speaker 2 (00:14:25) - So how do we. It's interesting. My husband, by the way, on May 31st, so a little over a month ago had a stroke and it was a minor stroke. And he's okay. And so last week's episode I talk about how that all unfolded, and I did mention the fact that I have heard that when your brain is flooded with cortisol like this, you cannot think straight. So I talked a little bit about how I would prepare for this happening again. So going through this scenario in my mind. So I assume that's one of the tools that you use. So how else do you get yourself prepared for these triggers that you don't even know are there?
Speaker 3 (00:15:07) - Oh well, when we notice that our state this is there are some tools that are actually quite, they're actually quite quick and they're very easy for us to use as individuals.
Speaker 3 (00:15:19) - So we don't always have to know exactly what the belief is. It's more helpful if we can get to the root of the belief, because it begets the root of the belief. We shut off What NLP does is when I work with people is I shut off the triggers that are in all those little streams. So the river will actually change. They will not be that river. You will actually reroute to a new river. That's what NLP does by working with those stimulus. But what we can do for ourselves is, there's a few things. One of them is to ask questions because you mentioned, cortisol does shut down your the part of your brain that creates those good feelings. It's the part of the brain that has solutions.
Speaker 2 (00:16:09) - So it's kind of like.
Speaker 3 (00:16:10) - A double whammy. If we're stressed and we're focused on problems, we're we can't solve it because the part of the brain that would solve it is shut down. So the first thing is to just say is to ask a question because it's subconscious mind has to answer questions.
Speaker 3 (00:16:24) - So a question that we can ask is how can this get better? The subconscious mind will automatically do that will automatically go to answer this. How can this get better? The word better triggers the other part the endorphins.
Speaker 2 (00:16:39) - So how can we all know about endorphins? Right?
Speaker 3 (00:16:42) - Yeah. Yes, we all know what you get.
Speaker 2 (00:16:43) - From good fatty food or taking a runs depending on your your preference. But yes okay. So it's interesting. So just thinking instead of reacting asking yourself pausing and saying how can this get better is really powerful.
Speaker 1 (00:17:00) - Today's podcast is sponsored by the acclaimed book Unstoppable Sales Secrets How to Create an Unfair Advantage and Outsell Your Competition, by Kay Miller. If you want to make more sales, you need to read this book. We'll even get you started with a free download of the first two chapters. Go to Unstoppable Sales. Com slash chapters to grab this offer right now.
Speaker 3 (00:17:26) - Yes, it's very powerful because it's a solution oriented question. Another question that is very powerful is how is this exactly perfect? And the reason that that's very powerful is that it helps people see a bigger, the bigger scope rather than when it's stressful.
Speaker 3 (00:17:46) - We tend to spiral down onto this smaller focus of this particular incident. But when we look at a bigger picture, we can see we, can see this is a small part of a big picture.
Speaker 2 (00:18:02) - Right. And that reminds me of your career change because that was not intentional, but. And you saw it, I'm sure, as a disaster at the time. It will let you end it. Right. Bigger than you were dressed to the max, but it led you to something that you're really passionate about. So that's a great, simple example of something that really, is a cornerstone to what happens in the future.
Speaker 3 (00:18:27) - Yes. That's true. So in that period of time, they always say that, necessity is the definite.
Speaker 2 (00:18:35) - Mother of invention, right?
Speaker 3 (00:18:37) - Of invention. Right? Yes. So I really needed to be, I really need it to be on top of my on top of my game, because I needed to figure out what was the next path pretty quickly. And so I would ask this.
Speaker 3 (00:18:52) - I asked myself that question, how is this actually leading me to something better? Like, what is it that I need to see? What do I need to be open to, and how can I find this? And I asked myself those questions. How is this exactly perfect? How will this work out? Exactly? Perfectly. And as I did that, I found myself just I. And I find that whenever I ask these questions, answers will pop into my head. I will get ideas. And what came to me then because I was in health care, what came to me was, well, Luanne, really you'd like to work in more industries, in healthcare. So this is your chance to go and and do that. And so it became an opportunity instead of, you know, an impact.
Speaker 2 (00:19:40) - Yes, or a failure. You know, we, you know, we we of course hear that failure way to success and, and different ways of looking at this. But I think a lot of these things are broad concepts that, you know, I love the fact that you're giving specific questions you can ask because I fight a lot with negative feelings, you know, negative thoughts.
Speaker 2 (00:20:01) - And, you know, it's a lot of work to keep just paying, you know? Oh, I'm thinking that negative thought. I need to flip it to the positive. So what you're talking about goes deeper. And it sounds like sets you up for different kind of things.
Speaker 3 (00:20:13) - Yes. It's well, first of all, it changes our energy. So because we don't it's really hard for us to function when our, even our blood cells are all restricted. Like it's just difficult. The other thing that you mentioned was failure. And and it helps me recognize that. And I know this sounds this can sound a little bit corny. So pardon the corniness part, but this is actually a what I truly have found has worked is that there are actually really isn't failure. Failure was a way of getting somewhere. And because it didn't work, it actually showed me. It's kind of like a detour road sign. It says go this way. Or maybe you miss. It's kind of like if you make a recipe and you miss an ingredient, next time, add the other ingredient, right? It's really a road sign that says, this is the way you're actually closer than you were before, which is true.
Speaker 3 (00:21:12) - You are closer than you were before. It's just. Can you see that? It's showing you the bridge. It's really a bridge. And once I recognize. You know what? This is really a bridge for me. And I started seeing the potential and opportunity. I thought, oh, yeah, this is really a bridge. And that's what when we run into obstacles and if it's a bridge, it doesn't. It's it's less likely to be to hold us back. It's less likely to be that restricting energy. So it becomes more empowering energy.
Speaker 2 (00:21:47) - You know I like that. And and so you've talked about just some simple phrases we can ask ourselves. I know before we started recording, you said you had a simple posture change that could help people. I don't know, be better, help their mindset, be more positive. So let's talk about what that would be.
Speaker 3 (00:22:06) - Okay. Well, so the simple posture that, people often do when they're looking for a change in something, it's just really quite easy to do.
Speaker 3 (00:22:17) - And it's, but I want to I want to have a brain moment of commerce. Okay. Because what it's doing is when we're upset or tense, there is there's a a there's like a tunnel between the left and right brain that is disconnected. That's why we feel tension and that's what that's why everything goes stiff. And that's what when cortisol comes up. So we want to open the bridge between the left and right brain. And the way we do that is simply by if a person was to cross over their arms and a cross over their arms and clasp their hands, their palms together, and also cross over your feet like, just cross your feet, okay.
Speaker 2 (00:22:58) - Okay, I've got that going and I'm all crunched in on myself. Is that right? Am I doing it right?
Speaker 3 (00:23:04) - Yes, it is a little bit crunchy. It's kind of like a pretzel. And when you do that, picture what it is that you want. Or you might also think of if there's a belief statement that you want, like, I really it's easy for me to connect and serve.
Speaker 3 (00:23:22) - It's easy for me to do though. And you'll notice that as you do that, that automatically connects and opens up that tunnel between the two. You just sit there and you'll actually feel a shift. You'll feel something kind of click. It's just a little more challenging. But the thing about that posture of crossing your hands under, you can do it really discreetly. Like if you're in a stressful situation, like sometimes if people are in family conversations, you can cross your hands and your feet under the table, and you can stay when you can stay in that, state of the endorphins versus the cortisol. You will see the converse. You'll experience that situation differently. Because let me get this.
Speaker 2 (00:24:07) - So so you're saying you do kind of go into that, fold it up pose and then then as you're coming out of it, is that what's reinforcing that while.
Speaker 3 (00:24:16) - You're in the pose, the corpus callosum will connect and you'll just feel the shift?
Speaker 2 (00:24:23) - Oh, even. Okay, I got I was mixed up then.
Speaker 2 (00:24:25) - I thought that was a bad thing. But you're saying it's okay.
Speaker 3 (00:24:28) - You just stay there until you feel that shift you can stay there for. Like, if you're in a difficult situation, if a person is in a difficult situation, they can sit there with their hands crossed or their ankles crossed. It will cross over that and it will keep them in an open minded state and it will keep the endorphins, access to the endorphins. And it will not, fire the cortisol.
Speaker 2 (00:24:54) - Interesting. Yeah. Like you said, I, I had it mixed up, and we were talking about Amy Cuddy and the power pose and taking up more space when you're presenting, and that that can impact the the brain. So I was kind of thinking along that line, but you're saying there's this other way to look at that or use your body?
Speaker 3 (00:25:14) - Yes. When you cross this over, it will actually connect the left and right. Right. So please know that for people who are really science oriented, this is this is a layman's terms.
Speaker 3 (00:25:24) - This is a layman's, simplified, discussions. We're not getting it right.
Speaker 2 (00:25:29) - And of course, you know, Lou Ann, not only does she have courses on her website, which is Mastery Mastering Your Savvy. Com she does work with individuals and groups. So yeah, any of this you want to really dive into and get Lauren's help. I'll have the contact information in the show notes.
Speaker 3 (00:25:48) - Yes. Thank you. And I noticed when I was reading your book, I noticed that you actually had several you had several aspects of this, like the visual visualizing. And so we just go into a little bit more detail of how in visualizing how you're actually speaking to those streams that I was talking about to create new neural pathways. So you're actually creating a new state. And it's very possible. I mean, I just I watch people do it all the time.
Speaker 2 (00:26:16) - Fascinating. Well, I, you know, as we're talking, I'm thinking about something that I have learned recently, and it's just been such a great demonstration of your subconscious and the neural pathways, and that is that I have started playing the piano.
Speaker 2 (00:26:34) - Oh.
Speaker 3 (00:26:35) - It's it's so.
Speaker 2 (00:26:36) - Fun. When my daughter, who's now 31, our daughter. Sorry, Steve, was five, she started taking piano lessons because we, of course, had her. Do you know everything from violin and karate? Whatever. We were those parents, right? Yes. I don't know if we'll take that on, but, now that I've gone back to it in the last six months or so and I'm really dedicated, it's amazing. I'll get through this quickly. But how you learn a piece of music and you're thinking through it, and then you get to playing it to at a speed that there's no way you can think through the notes. It's just happened.
Speaker 3 (00:27:08) - Exactly. Yes, that's exactly correct. And I think what you're what I want can I can I relate this back to sales if I, if sure. Yeah.
Speaker 2 (00:27:18) - We we only have a few minutes. But I would love to relate it back to sales.
Speaker 3 (00:27:21) - Oh what what I'm hearing you say and this is a huge part of mindset.
Speaker 3 (00:27:24) - So when we remove triggers like we change all those streams, what I hear you saying is that you're really loving something.
Speaker 2 (00:27:33) - Oh for sure, I had no idea I love it.
Speaker 3 (00:27:36) - Yes. And so what people say when we love something. So we think of how you love it. So one of the things that made the biggest difference for sales for me was I thought, you know, I don't believe in sales as I earlier experience it. I believe that it's possible to have fun with it is possible to make it so that I like it. And, and our whole energy changes when we're doing something that we've really like, So I'm sure there's. So what I help people do actually, is find a way to do it, that they like it, that they can enjoy it and their energy is different. All of our energy is different, right?
Speaker 2 (00:28:14) - Yes. And people can pick up on that for sure. And yeah, sometimes I think sales has such a negative connotation that if we say, you know what, I'm in the business of helping people and talk about that corny, that sounds corny.
Speaker 2 (00:28:29) - But really, if you think of sales as finding people with a problem or a challenge or an aspiration, and you can provide the solution, you can help them move toward what they want. What's wrong with that? I mean, it's it's great. It's great for you and it's great for the customer. I mean, we all want to make the world a better place. So you're doing that one person at a time?
Speaker 3 (00:28:50) - Yes. Fabulous. You know, so I think that I think that's ultimately how mindset makes me such a difference is made me really realize. And that's what I like to help people do, is change the way we look at it, change the way we approach it, but also give us some help by changing some of those triggers as well.
Speaker 2 (00:29:12) - Right. Well, that, you know, that's really powerful because I think so many of us, including me, maybe not you, but you probably have to get yourself on track. We go through life and work just kind of on autopilot.
Speaker 2 (00:29:26) - So paying attention to these things is really their game changer. So so again, Lou Ann, I've been fascinated by our conversation. I love the fact that you were driving when you were a little kid, and I've heard that those stories from people on a farm, it's it's a different there. So don't worry. You know, we're not going to send the police after you. That was a few years ago anyway. So Luann, her website is mastering your savvy.com. I will put your contact information in the show notes. And, again, Lou Ann works with people individually and in groups. is there any closing thought that you'd like to offer our listeners who want to be better at connecting and selling and, you know, having a positive mindset?
Speaker 3 (00:30:12) - I think I think that just observing, being present, being present in the moment allows you to get out of that autopilot like you mentioned and connect with something that you really like. Because in each moment you can connect with something you really like and the person that you're with will pick up on your energy and you'll enjoy it more.
Speaker 3 (00:30:32) - So one moment at a time.
Speaker 2 (00:30:34) - I love that one moment at a time. You'll enjoy it more. They will enjoy it more. And I believe I'm sure you do too. You'll make more sales. You'll be more successful. You'll grow your business. So. So, Luanne, thank you for the wealth of information. Thank you for talking to me on Independence Day in America. So we want to be independent in our thoughts, to not be controlled by them. So thank you so much for your time and for being on the podcast.
Speaker 3 (00:31:01) - It truly was my pleasure. It was my honor. And I thank you so much for having me as your guest. I greatly appreciate it.
Speaker 1 (00:31:09) - Thanks for listening to this episode of Unstoppable Women in Sales, your source for secrets you can use to make more sales. Check the Shownotes for links and contact information and if you enjoyed the podcast, please spread the word by subscribing, sharing and leaving a five star review. You can always learn more by going to UN Copyable Sales compered cast.
Speaker 1 (00:31:31) - Until next time, go out and supercharge your sales like a true un copyable Rockstar.