SHIFT unlimited
Hi, I'm Kylie Roberts and I'm Mel Wombwell, and we are SHIFT unlimited. We are both qualified executive coaches, coach supervisors, and trainers of NLP and coaching. The world is a volatile, uncertain, complex, and ambiguous place. Every day we wake up to a new surprise. Uncertainty is chronic. Instability is permanent.
And disruption is common. This is the new normal. The game has changed. It's time to rip up the old rulebook. It's time to define success differently. A shift is happening. The shift is unlimited. We need leaders to live more purposeful lives and to lead more impactful businesses. In this podcast series, we will be doing a deeper dive into many facets of living and leading in this modern world from founder to scale up right through to leaders of global established organisations.
We will explore how we can be more holistic and authentic as we connect more deeply with ourselves, our relationships with others, and the wider world. In this podcast series, we'll engage in conversation together on topics that support the modern leader. We have one wild, precious life to make change for good.
And whilst change is daunting, so is staying the same. Let's begin.
SHIFT unlimited
Episode 8 - Rapport Building & Why it is so Critical
The podcast delves into the nuances of rapport building beyond the surface level and uncovers its significance in the business world.
The hosts, Kylie and Mel, discuss how rapport is more profound than the shared interests between parties, providing definitions that align with feelings of trust, openness, safety, perception of likeness, and friendly feedback. Apart from one-on-one connections, rapport also extends to a collective audience or multiple groups of individuals.
They highlight how rapport influences leadership, making it easier for leaders to connect, influence, and inspire their teams.
The discussion also entails the powerful role of body language and voice tonality in rapport-building, citing research evidence that interrelates communication and rapport to body language and tone rather than just words.
Listen to today’s episode to understand how to implement these concepts to help you form more diverse connections and stronger relationships.
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01:16 Introduction to Rapport Building
01:25 Defining Rapport and its Importance
03:15 Rapport in Business and Leadership
04:48 The Role of Connection in Rapport Building
05:45 Rapport Building in Diverse Teams
07:08 The Unconscious Level of Rapport
08:06 Research Findings on Rapport and Communication
10:14 Building Rapport Using Body Language
13:23 Building Rapport Using Voice Tonality
16:29 The Role of Words in Rapport Building
17:52 Conclusion: The Power of Rapport Building
Please find all images mentioned in this episode available HERE