T3 (Training Together on Tuesdays)
Ay, ay, ay, AI!
Strap in as we traverse the evolving AI terrain, impacting everything from corporate efficiency to the intimate corners of our personal routines. The episode unpacks the revolution AI has sparked in mundane tasks like recruitment and creative design, while also acknowledging the subtle yet significant role it plays in choices as commonplace as shopping and skincare. Through a mix of personal tales and critical discourse, we stress the critical balance of harnessing AI's capabilities while vigilantly preserving our hold over its cultural imprint and ensuring it enriches, rather than dictates, the human experience.
Strap in as we traverse the evolving AI terrain, impacting everything from corporate efficiency to the intimate corners of our personal routines. The episode unpacks the revolution AI has sparked in mundane tasks like recruitment and creative design, while also acknowledging the subtle yet significant role it plays in choices as commonplace as shopping and skincare. Through a mix of personal tales and critical discourse, we stress the critical balance of harnessing AI's capabilities while vigilantly preserving our hold over its cultural imprint and ensuring it enriches, rather than dictates, the human experience.
Hi there, welcome to T3 Training Together on Tuesdays. My name is Trina, and with me today are two very wonderful humans, I should say not AI, jamie, our resident optimist, and Nicole. Ai in human form. Uy totoo yun ah. Malalaman nyo kung bakit namin sinabi yun in this episode.
Speaker 1:So we're here, as always, to learn from each other's perspective, share insights and explore the ever-evolving world around us, especially in this AI-powered world. Pwede ba natin sabihin ganon O masyado naman? Anyway, this week we're diving into a topic, as we've mentioned, it's artificial intelligence, or AI. So it seems like every day we hear about AI doing all these incredible things that we never knew would actually be accomplished by artificial intelligence. But hey, it's happening. So, composing music, writing articles, name it, mukhang kayang gawin ng AI. Kung hindi man ngayon, probably in the future, kaya ng gawin. So with all this advancement, there's, of course, also a lot of fear and uncertainty surrounding it. Diba, would you agree? Because it can be a very daunting thing, especially if we don't understand what it is. So let's start off with a burning question. So is AI friend or foe? Who would like to give their two cents first?
Speaker 2:Jamie first, because she's our optimist.
Speaker 3:I don't know if I'm a techie person or what, but lately I've really appreciated the person or what, pero lately ko lang talaga na-appreciate yung use of AI. So it's been a discussion nga between me and yung isa nating T3, si Sarge, kasi sabi ko parang feeling ko AI yes, it helps us ngayon in so many ways. Pero in terms of yung sa mga anak ko academics education, parang it's teaching them different things diba, so it's offering them a lot of opportunities, yung advancement in technology, but at the same time kasi parang it's teaching them yung nawawala na yung paano ko ba sasabihin yan Kasi diba before we were used to using the library or catalog again in doing research, pero ngayon parang sobrang dali na sa kanila to do research. So it's positive, pero in a way parang tinuturuan din silang maging yaks or I'm not sure.
Speaker 1:Nagiging mas convenient na kasi, or I'm not sure it's becoming more convenient.
Speaker 3:Convenient for them, Because with the touch of the fingertip it's already there so instant everything. So I'm not sure. So I'm torn between is it helpful or is it teaching our kids nowadays to be parang masyadong relaxed? Hindi na sila katulad before. Na talagang nage-effort to study Because it's readily available. All of the things are already there sa internet, so yeah ako torn ako.
Speaker 1:Okay, I think that's very realistic to be torn about it. I think that's very realistic to be torn about it Because we're still in the process of understanding what it's really capable of and the implications of it on our lives. So I think that's a very insightful position to take, also About our resident AI, miss Google.
Speaker 2:Gemini yes, the patient of Gemini Ganyan Hindi naman Kayo naman For our listeners syempre nagtataka sila bakit it's actually a reverse joke. Kasi nga I don't need Gemini or similar AI things. Kasi nga dino-j joke nila na I write faster than me, ako daw AI.
Speaker 3:You need to write faster than Gemini nga. Eh, si Gemini nga nag-iisip tayo eh diba. Pero when you ask something clinical hindi pa tapos yung question mo. May sagot na siya Ganyan.
Speaker 1:Iba ang brain nitong batang to.
Speaker 3:That's true, that's so true.
Speaker 1:Sana o Kaya tayo makinig. Yes, yes, go ahead, oh yes.
Speaker 2:I didn't expect this type of pressure, but yes, there is some truth to it, because in the BPO industry, where I work, we do deal with AI, but in my case I'm not the tech person behind it.
Speaker 2:In BPO, all of the executives hype it up to be the next big trend in technology, which is true, because in BPO a lot of work is very repetitive, so yung pagkuhan ng mga templates, reports, emails it really does help. So I guess in that sense, it is a friend, ang AI, pero at the same time, yun nga it is a foe because, sabi nga ni Jamie, it teaches people other things as well. Like you know, abuses of plagiarizing or really whatever the answer of the AI is literally copy-paste it into anything and everything. So I think, rather than learning the AI, the new issue nowadays is the ethics of AI. When should it be used, versus not so good to use. So it's a very stressful thing. Stressful, yes, both for us employees, but also for students who use AI, because for students, it teaches them to plagiarize sometimes, even though it's not yung intention ng AI and for us employees sometimes yung masyado na ding tamad.
Speaker 2:We also use the templates too much, but also it does lead to fears na some jobs might be obsolete na.
Speaker 1:Redonda yeah.
Speaker 2:People will lose jobs because AI will replace them. Those fears are valid. Sometimes it is true, because in BPO we've had certain teams removed because the demand for the kind of work that they do is not high anymore. But in other ways, the good side is that you can get new jobs that are more in line with AI. So it's a half-half thing, I'd say. I do have mixed feelings.
Speaker 1:So I think we're all aligned when it comes to.
Speaker 2:AI.
Speaker 1:Because it's also hard to put your foot down in one or the other. Kasi, like you guys, parang I really do see a lot of benefits of AI. Just like what you guys have said, talaga. Yung nga yung sinasabi yung mga processes na na pwede mo namang i-automate, yeah Um kayang kaya-kaya yan ang AI at a much faster speed and yung computing capacity niya ibang klase. So yung mga ganon yung pwede mo nang i-outsource mo sa AI, which leaves, for instance, your actual human resources to focus on other more core competencies that really need human intelligence. That I guess, for now, maybe they're not really mastering AI, although, who knows, we never know, because the development of technology and, of course, ai it's really exponential these days. It's like the development is so fast and that's where I think a lot of the anxiety comes from that not knowing how this is working, not knowing what it's capable of, and that's really the moral implications of it. Will it actually take over certain things that only humans can? Actually it's only in the realm of humans, like, for instance, moral questions. Right, when you think about it, machines are just machines. But when you think about it, if you're faced with an actual machine that can converse like you, and it's hard to distinguish if you're talking to a person or an actual machine. That's where it's scary. This is what I've been sharing lately.
Speaker 1:My sister-in-law lives in the US with my brother. She sent me recently a video where she took a driverless car, which is there's already a driverless car there, but it's her first time driving. I was so happy because she filmed it. It's really a driverless car. She's an AI. I asked her how was the trip? She was still fooling around. How was the driver driving? Like an invisible driver? She said it's smooth, but actually the woman is speaking Like the interface it's a girl. So of course you can choose. It's only 11 minutes. But come to think of it, it's cool at the onset.
Speaker 1:Pero parang ako, to be honest, parang tinatanong ko sa sarili ko ngayon would I actually get into a car na driverless? Parang for now, may trust issues pa ako Kahit na ewan ko parang. Siguro maybe it's because I don't have parang a deeper understanding of how it works Kaya may trust issues ako na baka alam mo yun baka pumalya siya, or whatever. Kasi I know like, for instance, as a driver, in driving there are certain decisions na I don't know. I feel like only humans can make the call correctly diba, and I don't know kung talagang kaya ba yun talaga ng machine diba. So talagang ako may machine right. So really I admit there are certain more likely.
Speaker 1:To be honest, I mean I have personally used AI, let's say chat, gpt, google, gemini, so it's very useful. We see the applications for it. But for me, maybe I also have mixed feelings din ako, pero for now, siguro for now. I don't know if you ask me five years from now how I'll feel about it, but for now parang mas ano ko ngayon, mas nakikita ko siya as foe, to be honest, siguro mas ano mataas lang ang ano ko Mataas ang trust issues ko sa kanya, lang ang ano ko mataas ang trust issues ko sa kanya. So I mean, and I think yun nga, I mean whoever you ask, I mean hindi ko naman dini-discount na ano siya, na talagang very useful siya.
Speaker 1:Pero just like yun nga, just like what you guys have said, the replacement of human resources for their jobs, parang ganun, and yun nga teaching, let's say for kids, as Jamie said, the learning of children that have hard work and perseverance and patience in actually doing, for instance, the research. That's all replaced by an instant gratification that they no longer learn that, because I think there's still value in that, that we're going to have to find ways to learn how to teach them that as they grow up, because they no longer experience that just because of. We're going to have to find ways to teach them that as they grow up, because they don't have that experience just because of technology. But you let me ask, because we're more of mixed feelings right now, if I were to ask you, if we were to focus more on how you use it to your advantage, what would that be? How do you use it now?
Speaker 2:That's a hard question, jamie. You're the optimist, you're the first.
Speaker 1:You're a volunteer.
Speaker 3:I can relate to Trina's trust issues Because maybe because we're millennials or like Gen X millennials ganyan, so we're used to dealing with ano eh yung face-to-face personal diba. Kaya parang we're still adjusting dun sa bagong technology and like dun sa mga ginagamit natin sa conversations natin. Minsan ang hirap na kasing i-distinguish if you're yun ngaish, if you're dealing with a real person or not. Na sobrang human-like na talaga yung mga interactions ni AI. So it's very scary talaga if you're not really used to using that kind of technology at nag-adjust ka pa Sobrang bilisan ang pacing ngayon.
Speaker 3:Pero if I'm gonna use it to my advantage, kasi nga ngayon, bilang HR, tayo we want to streamline our processes na rin. So kami we are trying new technologies din, looking at AI to help us speed up the process in terms of kunyari recruitment. So we're using AI to screen applicants to forego of the actual face-to-face interview process. So if you have a software like that, they will just give you your questions, plug and play it and then send it to them. After that they've already screened the applicant and then it cuts down the recruitment process, the screening steps into so many you know.
Speaker 3:So it works naman really well for us. So saka yung mga pag-create ng mga powerpoints or yung mga presentations, diba, so ang galing na nya for us. So kahit na medyo struggle for me to adjust.
Speaker 1:Pero we needed talaga it can be learned.
Speaker 3:We need it. It can be learned, but maybe it will take some getting used to. But we're getting there. So I think it really helps if you're open to learning. Because, AI is also a big help, nicole.
Speaker 2:Actually, I was saved by AI in the earlier days because of Canva.
Speaker 1:I don't have a design talent.
Speaker 2:I'm just a writer, but I'm not a designer, so it really helps to have smarter applications like Canva. It's not going to do everything for me. I'm still the one who designs. But it offers me a lot to work with. So I guess ChatGPP and Gemini are the same now, except in terms of writing. You have writing with certain personalities, especially with ChatGPP, so it does help me when I don't want to think too hard. It does help me work with a lot of things, so she'll give me suggestions right away.
Speaker 2:I'll change it, it's not going to be plagiarized. Then I think the foe is really that AI is new to us now, because now it's really talked about. So I think it's taking everyone's society as a whole to adjust to it. Before AI wasn't a thing in schools, but now it is In work. Ai is the next big thing. How does that really translate to our future?
Speaker 2:I think it's the same with computers In the early days it was the big thing. It changed everyone's lives. Pero yun nga how people practice their work on the computer yung ethics nila when they browse online.
Speaker 2:So I feel like that will take years, maybe a decade, of getting used to AI being a normal thing. So yun yung mas's my anxiety, more than the AI itself. Because, to be fair, the AI is good at shopping Because I like to shop. They're all going home and still shopping Because I like to shop. There are AI for your skincare analysis on your face tapos magrecommend siya ng products Yun.
Speaker 1:Gamit na gamit Oo.
Speaker 2:Yes, so in that sense masaya ang.
Speaker 1:AI Masaya Exactly. Oh, very good. Ah, kaya nga parang, when you think about it, talagang actually talagang marami siyang applications. Actually, she has a lot of applications and I think, based on what you guys have said, it's really all about assessing our reliance on it. How do we rely on it? And what I see there is where do we draw the line, her boundaries that's what's hard to figure out nowadays, because if you allow her to be done by AI, it's a slippery slope. You can allow it. It's like morality.
Speaker 1:We're really going back to ethics and its implications on human culture. Essentially, it's part of the whole culture. It's not just about the ease of technology but, like you guys, she really helped me as a designer, as an instructional designer in the training realm. She really helped me and, just like what you said, jamie, and Jamie and Nicole, it's like when you don't want to think, you get prompts and before I always say I used to design alone. I think it's nice if there's a brainstormer and what I find very interesting is I have a brainstormer when I use ChatGPT or Gemini. It helps me sort things out, but the thing is at the end of the day, just like what the guys have said, it's really, at the end of the day, it boils down to still our own decisions, because we can't outsource completely to AI. To be honest, I wouldn't really feel comfortable with that.
Speaker 1:Parang, I think, parang, talagang I want to see AI really as more of a tool that serves us Diba and hopefully hindi mag-reverse yun Diba, yun yung nakakatakot na scenario when we are, in a sense, parang serving AI already. It should be us as stewards of this technology, just like part of creation. So there are a lot of questions and, of course, we're talking about AI now. We haven't really deep-dived into AI and there are still so many questions surrounding it. But I think what's real now is it's there and it's something that we cannot deny, and I think it's really up to us individually, given that there's not much you know, like governmental regulations on it yet.
Speaker 1:Right. So it really boils down to the individual's use for it, right. So, regardless of how you see it whether it's a friend or a foe and I think we can all agree it's still both Right. Yes, and it's up to us. Hopefully we can teach the next generations, given this generation is very comfortable with this type of technology. We can teach the succeeding generations on how to really use it in the most ethical and effective way possible. So any last thoughts that you want to leave regarding AI or questions Possibly possible to discuss in the next podcast.
Speaker 2:That's so hard? Yes, it is.
Speaker 3:Because all of us are adjusting to AI. Hmm, ang hirap naman yan Oo nga eh Kasi lahat tayo nag-a-adjust pa with AI eh.
Speaker 3:So siguro what we can recommend to those people who are not comfortable yet with the use of AI, to be open to upskill pa rin and yan ganyan to reskill, to learn about it. Kasi yun nga eh pwede siyang firm, pwede siyang friend, pero tayo pa rin yung mag-decide on how we'll make it or use it to our advantage. Saka yun nga eh ngayon you can earn from it. Eh Merong mga companies din na nag-hire on how you can utilize or train AI at the back end. So may mga ganon. So I can basta we have to be open ganyan to technology, adjust nag-aral. Wala naman, I think, magiging problema. Siguro medyo delayed lang tayo compared to the other countries talaga, kasi si Philippines is very behind in everything, especially yung internet natin ang bagal. So paano ma-utilize fully si AI?
Speaker 1:You're limited by that. Oo, you're limited. Your bandwidth is very limited.
Speaker 3:So yun lang. So giisip ako ng question for the next episode, pero s, but you can go ahead and share your thoughts first, nicole and Trina Well in my case.
Speaker 2:I know that schools abroad are holding AI ethics classes.
Speaker 2:Basically how to responsibly use AI in school without plagiarizing and, of course, for teachers, how to deal with students who might abuse the use of AI. So I think that's a good first step. So hopefully there's something equivalent like that in the workplace. I know the bigger BPOs. They do have some ethics classes already, but I haven't felt the full impact yet, so I can't say for sure if it's really teaching people nowadays how to responsibly handle AI. Pero sana I hope to see that develop more, yung nga until it becomes normal. Na ngayon, if you happen to be one of those rare people na hindi pa rin nagko-computer in this day and age di ba, it's a commoniba, it's a basic computer. So I guess AI will follow a similar pattern. I hope it does.
Speaker 1:Right. So yun nga nakikita ko talagang based on what you guys said, it's really learning about it and being trained on it, being educated on it. That's very important in the next coming years regarding AI, because I think, for instance, I kept mentioning trust issues. My trust issues stems from really not understanding it completely. So the key really is there is to cast away all these fears. It's to really learn about it.
Speaker 1:In most cases, it's the same the more you understand it, the easier it is to have a different perspective about it, the easier to see how to handle it better. So you'll be able to figure it out more once we know more about it, and I do hope I echo your sentiments, that I do hope it becomes really a standard part, for instance, of education in terms of not just using it, but really how to deal with it as well. Kasi nga ako iniisip ko din yung next generation sila talaga yung ano eh feeling ko like head first diving into talagang AI when you think about it eh, especially probably kapag talagang kasagsagan na ng AI talaga. So it's really that Parang how do you prepare people now and even the next generations for it, and I think education really is key, training is key. Siyempre sagot na mga trainers. Na Mga trainers, sagot natin yan talaga.
Speaker 3:Sagot, so we'll create a project. That's our next project.
Speaker 1:Yes, how to use and utilize Exactly. So this podcast is just the start of us really putting in our two cents in the whole conversation regarding AI and hopefully, who knows, maybe we'll revisit this topic, Maybe our answer will be different from our burning question and hopefully, who knows? Maybe we'll revisit this topic. We might not, Maybe our answer will be different from the burning question at the beginning.
Speaker 1:So again, thank you so much for listening to our podcast. So, especially regarding this really very relevant topic that we have, which is AI, so that the future of AI isn't really necessarily about replacing humans when you think about it, but actually how to live with AI. It's rather working, coexisting with it and being able to utilize it the best way that we can to serve us, essentially Because that's what technology is right. So by understanding, of course, these potentials and limitations, it can help us navigate this exciting journey that we're in. Hopefully it's more exciting rather than anxiety-provoking there you go, we'll talk about it in the next conversation.
Speaker 1:It'll be a different story. So thanks again for listening to T3 Training Together on Tuesdays. Thank you, nicole and Jamie, for giving us your insights about it. It'll be a different story. So thanks again for listening to T3 Training Together on Tuesdays. Thank you, nicole and Jamie, for giving us your insights about this. So we hope you enjoyed our exploration of this very pertinent, trending topic. If you're curious to learn more, check out the T3 blog at pro163learningplus for additional resources. And until next time, remember the words of Alan Kay he for additional resources. And until next time, remember the words of Alan Kay. He is a computer scientist. He said the best way to predict the future is to invent it. Right, mic drop.
Speaker 2:I thought so too You're mistaken You're mistaken.
Speaker 1:You're mistaken. He also has that kind of quotable quotes, right, but for now, for now, let us always keep learning, keep learning about AI, continue to understand it and, hopefully, we keep growing along with it. So thank you guys, bye, thank you.