In this episode, we’re thrilled to be speaking with Henny Fox, the Director of Operations at the iconic music venue Koko - who earlier this year launched their impressive new members club, The House of Koko.
During the episode we learn about Henny’s journey to date, what makes Koko and The House of Koko so unique and special, how they acquire new customers and how they leverage customer feedback to shape the experience.
In this episode, we’re thrilled to be speaking with Henny Fox, the Director of Operations at the iconic music venue Koko - who earlier this year launched their impressive new members club, The House of Koko.
During the episode we learn about Henny’s journey to date, what makes Koko and The House of Koko so unique and special, how they acquire new customers and how they leverage customer feedback to shape the experience.