Connecting with the Person Behind the Patient

Nurses are so busy assessing patients, administering medications and doing other tasks that it’s easy to lose sight of a patient as a person with a full life outside of the hospital. In this episode, Carol talks with Nancy M. Albert, PhD, CCNS, CHFN, CCRN, NE-BC, Cleveland Clinic’s ACNO of Nursing Research and Innovation, about the importance of listening to patients and understanding their perspectives.