Results by Design: UX Insights for Business Leaders
Welcome to “Results by Design: UX Insights for Business Leaders,” the podcast that dives deep into the world of UX design, strategy, and insights, with a laser focus on reducing friction at those critical moments in the customer journey.
Our mission is to equip business leaders like you with the knowledge and tools needed to leverage UX methods and strategies to achieve tangible business outcomes and create lasting value. In each episode, we bring you expert interviews, real-world case studies, and practical advice to help you navigate the complex landscape of user experience design.
Join us as we explore innovative approaches to enhance your products and services, optimize customer interactions, and ultimately drive success for your organization. Whether you’re a seasoned executive or just starting to explore the world of UX, “Results by Design” is your go-to resource for unlocking the potential of user experience to achieve remarkable results. Tune in, take action, and design your way to success!
Learn more about us and visit our website!
https://uptopcorp.com/
Results by Design: UX Insights for Business Leaders
Overcoming Organizational Silos: Lessons from Amazon, Disney, and the NFL
Welcome to UpTop’s podcast series, Results by Design: UX Insights for Business Leaders!
In this episode, UpTop’s Craig Nishizaki is joined by Cara Verwholt, Founder & Principal at Cara Verwholt Consulting, where they talk about the challenges and solutions for overcoming organizational silos in large corporations like Amazon, Disney, and the NFL.
With over 15 years of experience, Cara shares practical strategies for building trust, ensuring effective communication, and maintaining a customer-centric approach in large organizations.
🔍 What You’ll Learn:
- Practical tips for earning trust and facilitating cross-functional collaboration.
- The significance of ownership and empowerment in breaking down silos.
- How leaders can ensure the customer experience remains central amidst siloed structures.
--
Join us as we explore innovative approaches to enhance your products and services, optimize customer interactions, and ultimately drive success for your organization.
Learn more about and visit our website: https://uptopcorp.com/
--------------------------
PODCAST Links
--------------------------