Good Neighbor Podcast for the Greater Chattanooga Region
Connecting Business Friends to Local Neighbors!
Our goal is to enable business owners and executives such as yourself, who serve Cleveland and the Greater Chattanooga Area, to share your stories and connect with your neighbors residing in the nearby communities. Through the local projects and programs offered from the Friends & Neighbors Group, including The Good Neighbor Podcast, residents are able to learn more about local entrepreneurs and executives including the products and/or services your business offers them
EVERY LOCALLY OWNED BUSINESS HAS A STORY TO TELL...
THE GOOD NEIGHBOR PODCAST HELPS TO TELL YOUR STORY LOUD & PROUD!!
Good Neighbor Podcast for the Greater Chattanooga Region
Ben Hall Discusses The Crucial Role of Insurance Coverage
What if carrying just the state minimum car insurance could leave you financially devastated? Join us on the Good Neighbor Podcast as we welcome Benjamin Hall from Elite Insurance Group, a dedicated Chattanooga native who's here to shine a light on the real stakes of insurance coverage. Benjamin shares not just his professional insights but also stories from his personal life, including his roots in Chattanooga and his family's ties to Nashville. Understand why small businesses, like Elite Insurance Group, are vital to our community and the crucial role they play in supporting local economies.
You'll discover the often overlooked risks of insufficient insurance coverage and why opting for only the state minimum could lead to severe financial repercussions. Benjamin uses a compelling local example to illustrate how low coverage limits can fail you during an at-fault accident, potentially resulting in wage garnishment and property liens. Learn why higher liability limits such as 100/300 are essential for true protection and get a fresh perspective on the importance of adequate property damage coverage, especially when driving among high-value vehicles.
Experience the advantages of working with an independent insurance broker like Elite Insurance Group. Benjamin explains how representing multiple carriers allows for more personalized service and flexibility, offering clients tailored options that meet their specific needs. We emphasize the immense value of local, hands-on service compared to impersonal 1-800 numbers. Lastly, let’s celebrate the spirit of Chattanooga by supporting our locally owned businesses, and understand how you can make a meaningful impact on the community we all cherish. Make every day remarkable with insights from Benjamin and the Good Neighbor Podcast.
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This is the Good Neighbor Podcast, the place where local businesses and neighbors come together. Here's your host, Scott Howell.
Speaker 2:Hello, good friends and neighbors, welcome to the Good Neighbor Podcast brought to you by the Friends and Neighbors Group of the Greater Chattanooga Area. Again, as the announcer told you, I'm Scott Howell and I'm your host for today. You know, a lot of people ask what is the purpose of the Good Neighbor podcast. Well, what we desire to do is bring an awareness to the residents of our communities, you know, regarding locally owned and or operated businesses in the greater Chattanooga area, from Cleveland to Dalton, from Jasper to Benton, everybody in between, all of our small businesses are important to us. You know, I guess we all really know this, but sometimes don't think about it like we should. Small businesses are the backbone of our communities and they really need our support. And every local business has a story to tell and we just want to help them to tell it loud and proud. And joining me today is our good neighbor, benjamin Hall at Elite Insurance Group. So, benjamin, glad to have you here on the podcast with us today.
Speaker 3:Happy to be here, man. I'm very excited, very excited. Appreciate you having me on here, so I'm very excited to be here.
Speaker 2:Oh, that's my pleasure, and we want to learn all we can about you and what you do there in the lead insurance group. But before we dive into the business part, I would just like to stop a moment and give you a chance to tell a little bit about yourself and your family. Whatever you'd like to say.
Speaker 3:Yeah, no, absolutely so. I'm Chattanooga, born and bred, lived here my whole entire life. I was born in not too far down the road from where I'm at in Eastridge. Family grew up here, mom and dad both. You know I'm a big family guy with Eastridge, or I'm I'm sorry, not Eastridge East Hamilton high school.
Speaker 3:I went there when it opened, graduated from there I met my wife here at UTC and she's actually from Nashville. But yeah, big family guy man, I love love being around people that you know I guess you know are fun loving. You know I love just hanging out with my family.
Speaker 3:That's, that's one of my biggest things and we try to build that connection with all of our clients as well and stuff like that. But we'll get into that later. And you know, I do want to say too, just cause you know people probably thinking, oh, insurance, and you know, falling asleep talking about it. But I it, but I'm going to try to make it, as you know, interactive and fun as possible today. So that's just a little bit about me. Chad Newborn and Brad and I just here to serve the community.
Speaker 2:So yeah, I know what you mean. My, when I first started out in my career, I worked in insurance as well. Yeah, I told people I said I've never met one person yet that. When they were a little kid, they said what do you want to do when you grow up? They said I want to be an insurance agent.
Speaker 3:Yeah, you're right about that, man. We're the guys that you know when you meet somebody at a party and they're like oh what do you do? I'm an insurance. You know people usually walk the other way.
Speaker 2:But you got to find a more creative way of telling that. Yeah, exactly Like the garbage men. You know they're not garbage men, they're sanitation engineers. Right, Exactly, I like it, oh my goodness. So how is your wife like Chattanooga coming?
Speaker 3:from the big city of Nashville. Yeah, no, she's actually from a little bit north of Nashville. It's Jolton. It's actually a really small town, you know. I think it's about halfway between Nashville and the Kentucky line. So she's, yeah, her dad's worked at UPS his whole entire life. You know she was the first one to go to college and graduate in that side of the family.
Speaker 1:So super exciting stuff there.
Speaker 3:And yeah, she's awesome she is, she's my backbone. I mean, she's the brains of the operation, you know, and the looks I'm just I'm married up. So we'll just say that. She works with you in the business. No, no, she's not. No, she's in property management. Yeah, okay, okay, all right.
Speaker 2:I've got a relative that lives up in Portland, Tennessee, which is not too far from Joelston.
Speaker 3:Yeah, not too far at all, absolutely yeah.
Speaker 2:I'm familiar with, a little bit familiar with that area. But uh, what was your wife's name? Heather Heather, hello Heather. Nobody else watches this podcast. You will.
Speaker 3:She's getting copied, best believe it Absolutely.
Speaker 2:She'll be on there saying, oh did you? Embarrass me.
Speaker 3:Well, yeah, embarrass myself which embarrassed her. So you know, if I embarrass myself, it's her included.
Speaker 2:So you know. So let's just dive in and tell us all about Elite Insurance Group and what you do, what you offer to our listeners there.
Speaker 3:Yeah, absolutely. And again, you know insurance is insurance, right, it's boring, you know. One thing that I like to do is I tell people that you know we all pay for insurance, every insurance, right, it's boring. One thing that I like to do is I tell people that we all pay for insurance every month, right, and I'd say 95% of people don't know what they're paying for every month. You know what I'm saying. They just pay for insurance because they know we have to have it and you get a ticket if you don't. You know what I'm saying.
Speaker 3:But a little bit about us is we're an independent group. We've been independent since two. It's been about two and a half years. So I joined on right as we went independent. The office that I was with was with farmers for about six years, I think, and the owner, taylor, who's actually a relative of mine, came to me when I was getting my insurance license and he was like hey, I'm thinking about going independent. Would you be interested in coming on? We're doing like this group. It's going to be awesome, we're going to be elite insurance we talked about anyways. I was there from the beginning, so we got to talk about the logo, the colors, just everything. So I really feel invested in this.
Speaker 3:Yeah, I don't pay the light bill but I feel like you know, I play a big part in building what we have because we're all big on just, you know, family, that family connection. You hear me say that a lot. You know everybody. We're a four man office here. We've got three agents and an office manager who is like the heart and soul of what we do here. She keeps us running. Her name's Cassandra and you'll, if you ever call you know you'll likely hear her she's. She's the one that answers the phone, keeps the day-to-day going. But yeah, we're just an independent group. I myself specialize in property and casualty, which just means your personal lines, so like home, auto, umbrella, and then I'm trying to dive into commercial insurance as well. So just a little bit about us and what we do.
Speaker 2:You specialize more in the P&C side, what we call the PNC, the property and casualty side. Exactly, does your agency offer any of the other services, like life and health or anything like that?
Speaker 3:Yeah, we've got another agent that does life. I don't have my life and health license, just because I knew I wanted to kind of focus more on this. I think eventually I'll probably do it, just because it is a good tool to have, but since you know somebody else in the office does it, we don't really go after that, I guess. So to say as much, but it is something that we have the ability to offer If one of our clients is like hey Ben, I want to look into life insurance.
Speaker 2:I'm like.
Speaker 3:Hey, I got a guy in my office, I can get you connected.
Speaker 2:Right. Well, like you said, the property and casualty, especially the. I guess the casualty side or the enc covers both. I shouldn't say that. But you know, when we look at our car insurance, uh, you know, that's something that you know, we kind of feel like that, yeah, we need it, but if we ever use it, but in the meantime, until we need it, we thought we're kind of forced to have it. You know, exactly, exactly. Yeah, the old old saying used to be about insurance. I don't know if people still say this or not. This is a necessary evil. Yes, I don't think it's an evil, it's just it don't matter what it is. You buy something and you sit in the corner. After six months you look at it and go what did I buy that for? You don't use it. You go what did I buy that for? But when you need it, it's there.
Speaker 3:Yeah, that for, but exactly when you need it it's there, yeah, and that that's one thing I try to stress whenever I'm talking with, uh, either new clients or old clients, whatever that may be when we're talking about. Just because you know, one thing I I try to pride myself on, and what I try to do with every single transaction and client that I deal with is just education um you know, again, going back to that same point and making sure they understand exactly what it is, you know a lot of people, you know they.
Speaker 3:You get your declaration of insurance page right For whether that be your home or your auto, right, and you're just looking at a bunch of names and words and numbers, right, you're just like, okay, great, you know, sure, insurance, right, I want to make sure people understand hey, this is what this is, this is what this is. Okay, I'm covered, you know. So, that way, you know, if you get in a car wreck or something happens at your house, right, storm comes through and a tree falls on your house or whatever, right, you, you some, you're scared, right, because that that's scary time. But you're like, okay, this is why I have insurance, I know I'm covered. You know, let me call ben, let me call you know, elite, let me get get the process going. Um, because, again, you know people that go online and buy car insurance, or you can even do that with home insurance. Now you know, if you don't have an insurance license, nine, nine times out of ten, you don't know what you're paying for. You're just like I gotta have insurance, so I'm gonna go online, click a button and buy it, you know, and those companies don't care about you yeah, they
Speaker 2:don't care, they're just like, we'll just get them whatever they want, and you know whatever the cheapest thing we can get them in to get them to say yes, exactly, exactly and exactly. And it may not fit. You know, I've seen people before that I've never had anybody yet tell me the insurance is a necessary evil when I'm delivering a claims check.
Speaker 3:Yeah, yeah, exactly.
Speaker 2:I worked in it for several years and I've never had anyone tell me when I delivered a claims check oh, this is a necessary evil. No, they were happy to see me. Yeah, but you know, I've known those families too that didn't have what they needed.
Speaker 3:Yeah.
Speaker 2:You know, too many times they say, oh, just give me the minimum, just give me the minimum, you know, when it comes to car insurance, just give me the minimum and let me get by what I have to get by with. Well, I don't know, is the minimum still $25.50? $25.50. Yeah, no, you're exactly right. So you tell me what that pays out. If I only have the minimum and I have to use it, what does that do for me?
Speaker 3:Yeah, no, absolutely. And I'll give you a great example of somebody local. I won't mention any names, but I'll give you a great example of how this comes into play. So, twenty five, fifty, when you're looking at that, that's your bodily injury liability limits, right, that's what the insurance company is going to pay out in the event that you're in an at fault accident and someone's injured, right, that pays out medical bills. I mean, if you get in an accident, you're in at fault accident, you're on the hook for the medical bills. No-transcript, I'm like that is the lowest of the low of coverage that you can carry. So what that does is we'll give you a perfect example.
Speaker 3:Say, you're riding your bike, right, and I'm pulling out. You're riding your bike downtown, I'm, pull out and I hit you on that bike. Okay, and I'm. I went online, I purchased my policy and I'm carrying 2550. Okay, well, I'm carrying state minimums. I hit you on that bike, okay, and you've got a hundred thousand dollars in medical bills that I owe you because I hit you right. That I went online and bought is only going to pay me $25,000 because that's what I agreed to pay and that's the policy limits, right. So they're going to cut me a check for 25 grand and then you're going to hire one of the thousands of lawyers that we see on the billboard and you're going to come up with me for that 75,000.
Speaker 3:And I'm obviously at fault. Right, I'm on the hook for that 75 and you can come after it. And this is again, this is what I tell people all the time. You can come after it and you garnish up to 25% of my wages, you can try to win any liquid assets that I may have and you can even put a lien on the home that I own, meaning you'll get your money before I do if I sell it.
Speaker 3:I mean, people don't understand, man, there's pennies on the dollar, right? I mean, if we were to include because we don't even quote statements here at my office, we only do the middle ground, which is 100, 300 and up we don't. We don't want to put people in those circumstances, even if it means losing business. Right, because losing that sale is a lot better than writing that statement of a business and getting a call from somebody and saying, why didn't you do this, or why am I on the right do this, or why am I on the hook? Right, I mean, cause that. That's life changing stuff, man. None of us have $75,000 sitting in the bank account, you know, waiting to be paid out for an insurance claim, right, that's another thing that I harp on is why pay for insurance if you're going to have to pay for it again? You know we don't, we don't want that.
Speaker 2:So that's a good statement, that's a that's a good, that's a strong statement, because if you don't believe that happens to people, uh, watch the newspapers watch.
Speaker 3:The next time there's a bad accident, follow the story. Yeah, absolutely, absolutely. I mean again the story that I just shared, without sharing names. That's something that happened locally uh, somebody around here you know, and so it happens every day oh no, yeah, people don't believe it until it happens to them.
Speaker 3:so that's what the thing we try to do is keep you know. If that were to happen to our insured or something like that, obviously God forbid. But they're going to be protected and you know insurance is going to do what it's there to do, right?
Speaker 2:And you were talking about the medical side. Yeah, I mean, I don't think that a lot of us are aware of how many two hundred,000 automobiles are on the road. Oh yeah, if you don't believe it.
Speaker 2:Just find your, find your I'm not going to call anybody out here, because because those, I'm not saying those cars aren't worth it but find your high end car dealership I'm talking about that one that you don't hardly know of anybody that drives it and you go to go to that dealership and go look at their sticker prices and and then, and then you will quickly leave that lot, uh realizing uh, number one, I can't afford that car, probably, but number two, that if I can't afford to have a wreck with that car either, yeah, exactly, you go back and then look at and find out how much insurance you've got and realize, if you're in an at fault accident with $150,000, $200,000, 250,000, these are on the roads, people, yeah, people driving these cars on the road. You can go to Atlanta and buy them by a Maserati Bora.
Speaker 3:Yeah.
Speaker 2:Oh yeah, yeah, if you're at fault in an accident with that, with all those vehicles, now you're on the line for it.
Speaker 3:Yeah, you don't have to not only pay for the medical expenses, you're paying for their vehicle too. And you're right I mean, you know you're carrying state men's right with state men's that 2550 also carries $25,000 of property damage. That, you know, covers what exactly? What you're talking about, the whatever property damage vehicle sidewalks, light posts, whatever that may be. You can't even buy a new car for $25,000. Now, you know what I mean.
Speaker 2:Yeah, they stopped making those U-Go's. Your average car man is $30,000 and up.
Speaker 3:Again, people don't know what they don't know and that's one thing I try to do is just educate. And again I'll say it You'll hear me say it a lot in this podcast and if I ever do business with whoever is listening to this education, education, education. Because you don't know what you don't know. And it's my job as a licensed professional to educate people and at the end of the day, they make those decisions Right. I can't force anybody to carry, you know, half a million dollars in liability, but I can make that suggestion and tell you why it's important, right. And at the end of the day, you make that choice on. You know if if that's something you want to do or not.
Speaker 2:So talk to us a little bit about an umbrella policy. I think a lot of people don't really understand what that does for them Absolutely, absolutely so umbrella umbrella policies.
Speaker 3:What I tell people is the cheapest million dollars you ever purchased. That's. That's one thing I always lead off with, just because an umbrella policy is something, literally, that covers your home and your auto, right, and talking about those liability limits, right, so full coverage, right, you'll hear that term a lot in insurance. Full coverage is a myth. You're never fully covered, right, you can only be as covered, as much as possible. Um, even, like you know, know, full coverage on insurance. Right, if you had the max coverage that you could get in automotive insurance, you're still just carrying 500, 500, and that's half a million dollars each. What if those limits were never be exceeded? Because, who knows, right, you get in a wreck on the interstate and it's a pileup, right, and you're, you know, a million dollars in. You're, you know a million dollars in, yeah, you don't have a million dollars coverage. You've got five hundred, five hundred and that's the max, right? So if that were to ever happen, right, that's where that umbrella policy is going to step in.
Speaker 3:Anytime I talk about liability, I tell people liability is there to protect your financial well-being, your financial presence and your financial future. So you know, an umbrella policy is just extra, I guess backup in the event that you know those liability limits are ever to be maxed out in an at fault accident or for talking home insurance. You know stuff like that. I mean, I've heard horror stories about you know people having a big group of people over for like a Thanksgiving dinner, right, and somebody pulls out the turkey, drops it, drops it on somebody's foot, they freak out and they knock somebody off and you know, 10 days later you're $2 million into a suit because your friends are injured and they're suing you. So yeah, you know there's so many crazy life circumstances, but again, an umbrella is just there for extra backup to protect your financial future and your financial presence and financial well-being as a whole. Right, because again, you don't know what you don't know until it happens to you and you don't know what you don't know until it happens to you and yeah, go ahead.
Speaker 2:I think that's thank you for explaining that, because and and what I I remember you know what I was shocked about when I You'd say you say a million dollars, wow, that's got to be expensive. Yeah, I was so surprised, if you're compared to what your homeowners in your auto is together, what a small percentage of that total amount is for an umbrella policy. I was shocked, you know.
Speaker 3:Yeah.
Speaker 2:I realize what it costs to have an umbrella. I'm like it's crazy not to have one.
Speaker 3:Yeah, oh yeah, I mean you know again, without spitting specific numbers, I mean your average. You know, say husband and wife household, right With a home and an auto, you know you're looking at a million dollars an umbrella, anywhere from two to $300 for the entire year. Uh and again, sometimes it's even cheaper than that If you don't have any claims, history or stuff of that nature. Um, so you know you're talking $200 a year for a million dollars of coverage. I mean, again, cheapest million dollars you ever bought.
Speaker 2:Absolutely yeah. If you have homeowners and you have a auto policy, you know you own a home and you have, so you have one of those. Please, please, ask what it costs to get an umbrella, because I'm telling you you'll be shocked. If you don't know, you'll be shocked and it's well worth the money. I don't care what anybody says. If you never have to use it, it didn't cost that much. But if you ever need it, oh my goodness, you'll be so glad you did, because you know, not only just property damage and things like that, but like you're talking about people suing, I mean. I mean, how many million dollar settlements do you hear people having? Now, you know where they, you know. So it's, it's crazy.
Speaker 3:Money changes people, you know. You see that.
Speaker 2:You think you know that's my friend.
Speaker 3:They wouldn't do me that way, well, you might be saying, oh man, you could get, you know, a million, with $5 million payout from this accident If you hire this lawyer, and they're like, Ooh, 1.5 million. I mean that's a lot of change of money, you know.
Speaker 2:So people, yeah, so. So uh, what? What kind of myths and misconceptions do you hear when people you know want to talk to you about insurance? What kind of things do?
Speaker 3:you hear from folks that you kind of have to to to talk to them about and settle their mind about yeah, oh man, oh, there's so many of them and there's so many of it. You know, like we talked about the full coverage, we went into that. That's a full coverage is a myth, you know. But one of my favorite myths is that people think we have a magic button. You know we're like, hmm, let's see, let's just push this button and see what happens. And it's like the wheel of fortune lands on. Is you know what your yearly premium is going to be? That's something that I hear. You know some people are just like, well, can't you just make that go down? And I'm like, oh man, I wish I could. You know that that's a myth. Is that people think you know there's a magic button that we press and it spits out a premium that they're going to pay and if it's high, it's high and we, we love that it's high. No, that's not how it goes.
Speaker 3:Every carrier has a different risk, has different guidelines. Everybody has what they want. You know what I mean. And if you either fit that mold or you halfway fit in that mold and your premium is going to reflect that and there's so many things that go into factoring that number that spits out at the end of the day Whether you're buying a home, whether you're buying a car If me and buying a car, you know, if me and you were to go in and you know, buy a house, right, and we would get insurance on it If you sold it to me and my insurance on that house is not going to be the same as yours because we have different claims history, we have different credit history, we have different all kinds of crazy stuff. That insurance score, I mean. You know there's so many things that go into factoring that premium at the end of the day that people don't understand that we have no control over, you know.
Speaker 2:I think that's the main thing that you're that when you say people need to understand that this is not like going down the flea market and buying something and you can negotiate on the price, whatever price the company signs, that's just what, what you have to go with, right, yeah, oh, yeah. So one of the things I want you to do too, I want you to explain. At the first, when we first came on, you said that you know, you, your agency was with farmers and you want to go independent. Some people might not understand exactly what that means independent. So explain that versus being part of a, of a company you know. Tell people what independent actually means in your industry.
Speaker 3:Definitely, yeah, no. So just to give an example, right? So farmers, if you're a farmer's agent, you only offer farmers, right? You work for farmers, they, you are at their mercy.
Speaker 3:You do what they say. You know you're the corporate man is, I like to say, independent. We're. We're a small business. We work for the clients. We have the ability to offer multiple carriers. We don't work for these carriers, they work for us. We give them business, so they want to help us out. So that's a big thing. And being independent.
Speaker 3:People always think, oh, if you're a brokerage, that means broker fees. But again, that's not the case. We get appointments with these carriers and they pay us the right business. That's just how it goes right. It's a, it's a one way transaction. It's not like, you know, we're tacking on fees or anything like that. Man, it's just being independent means we work for the client. That's what I tell people. We work for the client, we don't work for the company.
Speaker 3:So that that gives us a, gives us great knowledge in the industry, because we see all these different carrier appetites and how they value things and how they look at things and how they deal with claims. So you know, when we're evaluating people and their risks, you know it gives us a better opportunity to place them with a better carrier that's going to fit them better, rather than just offering one product and being tied to whatever that product is. So it's not only great for us but it's just great for our clients. Because you know, for instance, right now I mean everybody knows insurance is crazy, it's going up, as is everything else right.
Speaker 3:So you know whether you've been with this carrier for 10 years and we're like, hey, ben, my rates have just gone up the last three or four years. Can we, can we shop it around, rather than you calling 10 different offices? You just give me a shout. You know that the same person you've dealt with for the last five years, I'm like, yeah, I'd be happy to, and I shop you with this. You know 10 plus carriers that we offer. And I either come back and like, hey, we found a better rate here. Or I'm like, well, you're good where you're. They're like, you know they get that. You know the asset of having that knowledge.
Speaker 3:And then some people whatever I'm still going to call johnny on the corner, you know and again that's the name of the game at the end of the day everybody's got a right to have a choice exactly, exactly, and I think that comes back to the service that you provide and how you treat your clients.
Speaker 2:So, and you know when you say, when you said, while I've got multiple carriers, maybe, uh, people in the general public don't really understand what that means. But that really what? What? If I could just say it and and get old southern talk what that means, that's a. That's really the closest thing. That that you've got to negotiating is because you know you can. You can shop those other carriers and see if somebody has a better rate. But also also because of your knowledge of those other carriers. If somebody has had maybe a ticket or an accident, there's another carrier that, maybe one carrier that looks real sharply at that and they would raise your rate. You know dramatically over something where another carrier is a little bit more relaxed and you know the knowledge of that. So when somebody comes in and they have needs and concerns, you can have multiple places to be able to offer them, versus, like you said, that if you were only with one group you would have one place and if they was denied, they were denied Exactly.
Speaker 3:And we see that a lot with young drivers as well. A lot of these carriers don't have an appetite for young drivers. We have a couple of carriers that don't factor as strongly. A lot of these carriers don't have an appetite for young drivers. We have a couple carriers that you know don't factor as strongly as a lot of these other guys do. Yeah, that's a big risk. That we see is people with young drivers. You know it's, it's, it's expensive, man, it is. But you know, if we can cut that cost by a thousand dollars for people, that's huge, you know, especially nowadays, just with everything being so expensive. So yeah.
Speaker 2:So the name of the game is at the end of this, at the end of this story. You know, if you see that insurance carrier out there that says, hey, you know, you name your price, we'll build you a policy around it, beware, yeah, beware, because they may work as long as you don't need them, yeah, but when you need them, you may find out what you you got, exactly what you paid for. So just be aware. And and I, I don't, I don't care, you know who it is I like the thought of being able to deal with somebody local. Yeah, I can just walk into their office and say, hey, I got a problem. Yeah, instead of being able to get on a one hundred number and being on hold for 15 minutes just to be able to talk to somebody who don't have a clue about what you're asking anyone, you know Exactly there's nothing about it, yeah. So, but well, man, I've enjoyed this.
Speaker 2:This has been awesome, very informative and very, very educational. Like you said what you'd like to do, but what I want to do is I want to ask you one more question, sure, and I want you to just go right into telling people how to reach you, how to find out more about you, whether online or offline. Okay, I like asking everybody this question. Okay, so if there was one thing that you wish that our listeners could know about Benjamin Hall and the lead insurance group but they probably wouldn't know unless you shared it with them and you'd like to shout it loud and proud here today on the Good Neighbor Podcast, what would that be? I?
Speaker 3:would say intention touch. You know something. Again, you talk about calling the 1-800 number. We're intentional. Here in the office we take, we treat everybody like family. You know what I mean. I want you to have my number so if you can't get the office, you're calling me and we're solving your issues. I never want you to. You know again, if a disaster happens. It's a scary time and I like to say I'm like your lawyer in court. You know. I want you to have that peace of mind. I want you to feel part of the family, you know so.
Speaker 3:I would say touch, intentional or family. You know, that's one thing I want people to know. If they come to me, if they come to our office anybody whether that's me or any other agent, or you know, if you just call the office and talk to Sandra, we're going to make you feel at home, we're going to make you feel like family.
Speaker 2:So that's great. That's great. Absolutely Share with us how to find out about you, how to reach, and all the good stuff.
Speaker 3:Absolutely. You can find us at our website, eliteinsurancetncom, or find me on Facebook. I'm Ben Hall. I'm huge on Facebook. I love to connect with people on there. So you're looking for insurance or just looking for a friend, please add me on there. That's where I'm big. Our office is over here off of Lee Highway right next to Sam's Club. You can find us over there on Vance Road, but yeah, feel free. Facebook and our website is the best way to reach us. I love connecting with people on Facebook. It's where I've gotten a lot of my business and made a lot of friendships and connections on there.
Speaker 2:Absolutely. And if somebody just wants to pick up the phone and call, where do they call that?
Speaker 3:Yeah, absolutely so. Elite Insurance again, it's our numbers. On Google you can find us it's 423-635-7717.
Speaker 2:7717. All right, well, ben, it's been a pleasure talking to you today, sir. Thanks for taking time out of your day and being with us.
Speaker 3:I appreciate you having me man. It's been a blast. This has been very, very fun, so thanks.
Speaker 2:Awesome, thank you. Yeah, glad to have you and all the good neighbors of the greater Chattanooga area. After meeting Benjamin and learning more about the elite elite insurance group, I know that he hopes you'll take a moment, you know, to consider all they have to offer. If you're looking for car home car homeowners insurance, give them a shout, let them shop around for you and see if they can find especially if you've got a unique need or some kind of concern that you feel like you need a little bit more help with. Give them a call and reach out to them. Give them a chance to earn your business. And before ending this episode, I'd like to thank all the listeners out there for taking time out of your busy day to visit with us at the Good Neighbor Podcast and always remember to support the locally owned and operated businesses in the greater Chattanooga area. From Cleveland to Dalton, from Jasper to Benton, everybody's important. So this is Scott Howell with the Friends and Neighbors Group. Everyone, go out and make this a remarkable day.
Speaker 1:Thank you for listening to the Good Neighbor Podcast. To nominate your favorite local businesses to be featured on the show, go to GNPClevelandcom. That's GNPClevelandcom, or call 423-380-1984. Thank you.
