LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 4 - The Dos and Don'ts of Training
Training someone as an emergency 911 call taker or dispatcher is one of the most important jobs that you can undertake in the field of being a First Responder. It is also one of the most challenging and rewarding elements of the vocation. What are some of the Dos and Don'ts of being a successful trainer though, to help guide the next generation to fill our shoes when we have moved on? Join your host Erica this week as she shares some of the most salient truths she has learned over twenty years of training others.
