LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 7 - The Invisible Line
In any large enough group of people, there are bound to be those who feel disconnected from others and from the organization as a whole. So too it sometimes is with Emergency Communicators, the 911 Call Takers and Police Dispatchers who serve their community. This invisible line which separates the two groups can take many forms, can be conscious or subconscious, benign or malignant, but always harms the unity of mission for the center. In this episode, join your host Erica as she discusses some of the effects of this unwanted division and some methods for fighting against it.
