The emergency dispatcher's world is one filled with decisions which must be made in half a heartbeat, where the outcome can lead to tremendous success or terrible failure: do I send my available resources to this noise complaint call at a known narcotics house or to a suspicious person call near the elementary school? Added to that are the limitations of depleted patrol resources across the country, and those choices become even more dear to make. In this world, there are generally two types of dispatchers: the active and the passive. But what is the difference between the two types of dispatchers, which one do you want to strive to be, and how do you get there? Join your hose Erica this week as she discusses just that very topic.
The emergency dispatcher's world is one filled with decisions which must be made in half a heartbeat, where the outcome can lead to tremendous success or terrible failure: do I send my available resources to this noise complaint call at a known narcotics house or to a suspicious person call near the elementary school? Added to that are the limitations of depleted patrol resources across the country, and those choices become even more dear to make. In this world, there are generally two types of dispatchers: the active and the passive. But what is the difference between the two types of dispatchers, which one do you want to strive to be, and how do you get there? Join your hose Erica this week as she discusses just that very topic.