Young callers are a frequent occurrence as emergency call centers, and they provide their own unique challenges and opportunities when assisting them. It also can allow the operator to provide an outsized impact on the child's life and all the lives they touch. How can you as a 911 operator best help out those young voices in need of help, even though they may have trouble providing basic information such as their location to you? Join your host Erica this week as she discusses how to best get the information you need from the mouths of babes.
Young callers are a frequent occurrence as emergency call centers, and they provide their own unique challenges and opportunities when assisting them. It also can allow the operator to provide an outsized impact on the child's life and all the lives they touch. How can you as a 911 operator best help out those young voices in need of help, even though they may have trouble providing basic information such as their location to you? Join your host Erica this week as she discusses how to best get the information you need from the mouths of babes.