Supervision carries with it a great weight of responsibility; from ensuring that policies and procedures of your Department are followed, to training your staff to achieve the very best results from them, to sometimes needing to be a shoulder to cry on or provide life advice. These are common across all industries in supervision, yet there are still others needed when supervising at a 911 center as your actions (or inactions) could have deadly consequences for the people in your community. Join your host Erica as she discusses some of the tips and tricks she has learned about supervision during her tenure in the field of being an emergency first responder.
Supervision carries with it a great weight of responsibility; from ensuring that policies and procedures of your Department are followed, to training your staff to achieve the very best results from them, to sometimes needing to be a shoulder to cry on or provide life advice. These are common across all industries in supervision, yet there are still others needed when supervising at a 911 center as your actions (or inactions) could have deadly consequences for the people in your community. Join your host Erica as she discusses some of the tips and tricks she has learned about supervision during her tenure in the field of being an emergency first responder.