LifeLine 911
In the rapidly-shifting world for First Responders where it seems that everyday the rules and norms are changing, there is one voice you can count on to give you the latest in Emergency News: that is LifeLine.
The LifeLine911 podcast's mission is to discuss issues and stories related to Emergency response services, with specific emphasis on Emergency Communication.
LifeLine911 is hosted by Erica Roberts, a veteran of over twenty years in the Emergency Communications industry and instructor of training techniques in an ECOMM environment.
Our goal is for the podcast to be interesting to professionals within the field and welcoming to those who have an interest in it. To that end, we highly encourage those who have questions or if you would like to be a guest on the show to email us at LifeLine911Podcast@gmail.com with any questions you would like to have answered on the show.
LifeLine 911
LifeLine Ep 23 - Avoiding Using Crutches
There are many tools at the disposal of an emergency telecommunicator: radios, GPS locations of units, computers to double-check the work, advanced phone systems. These are all good and useful and do have their place; but there is no substitute for the skill and experience of the operator behind the headset. Too often do these lifelines to the community doubt themselves and overuse the very tools which are meant to aid them, and end up only having crutches which stunt their development. In this episode, Erica discusses how to avoid the pitfall of becoming dependent on external tools.
