LifeLine 911
In the rapidly-shifting world for First Responders where it seems that everyday the rules and norms are changing, there is one voice you can count on to give you the latest in Emergency News: that is LifeLine.
The LifeLine911 podcast's mission is to discuss issues and stories related to Emergency response services, with specific emphasis on Emergency Communication.
LifeLine911 is hosted by Erica Roberts, a veteran of over twenty years in the Emergency Communications industry and instructor of training techniques in an ECOMM environment.
Our goal is for the podcast to be interesting to professionals within the field and welcoming to those who have an interest in it. To that end, we highly encourage those who have questions or if you would like to be a guest on the show to email us at LifeLine911Podcast@gmail.com with any questions you would like to have answered on the show.
LifeLine 911
LifeLine Ep 24 - Breakdown
In an emergency environment there are heightened levels of stress. Those of us who work in jobs which frequently put us up against challenging scenarios have learned to live with it, but there are ways to help live better. Breaks are an important factor when at any job; they give your mind a chance to reset itself and stay focused on the tasks at hand. Working in an emergency call center is no different, and on this week's episode, Erica is going to tell you why.
