LifeLine 911
In the rapidly-shifting world for First Responders where it seems that everyday the rules and norms are changing, there is one voice you can count on to give you the latest in Emergency News: that is LifeLine.
The LifeLine911 podcast's mission is to discuss issues and stories related to Emergency response services, with specific emphasis on Emergency Communication.
LifeLine911 is hosted by Erica Roberts, a veteran of over twenty years in the Emergency Communications industry and instructor of training techniques in an ECOMM environment.
Our goal is for the podcast to be interesting to professionals within the field and welcoming to those who have an interest in it. To that end, we highly encourage those who have questions or if you would like to be a guest on the show to email us at LifeLine911Podcast@gmail.com with any questions you would like to have answered on the show.
LifeLine 911
LifeLine Ep 25 - Consistency Across Shifts
One of the most difficult things to control in a workplace that spans 24 hours a day, 365 days a year operations is consistency. How can you keep the same standards across shifts of employees who never meet each other and sometimes rarely interact? It is an ever present challenge in emergency communications work, especially in today's world where so many 911 centers are working to rebuild their staffing after the challenges of the 2020s. Join your host Erica as she discusses the challenges and possible solutions to this ever-present issue.
