
LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 26 - Community Outreach
For first responders and public servants of all kinds, reaching out to the community that you serve is a critical aspect of keeping in contact with them so they are aware of the best ways to use the services provided: emergency communications is no different. Luckily, our host Erica happens to be exceptionally passionate about the idea of community outreach and heads the department's team with it. Join us this week as we discuss what the reasons behind going out into the public are, what are some of the benefits, and how you can best begin your own program.