LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 29 - The Basics of Training at a Emergency Communications Center
Learning any new skill is often a challenge, especially when that requires calm nerves, quick thinking, and building a deep knowledge of protocols. These are all in and of themselves challenges, but adding on the fact that knowing that your actions or inactions might cost a life adds entirely more weight to it. How can communications trainers overcome these obstacles and help their trainees achieve success in this field? Join your host Erica as we discuss methods and principals which trainers can apply in their everyday training.
