LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 31 - TORT
There are many instances in a person's career where they can take a misstep and end up facing severe disciplinary action or even termination; but for emergency 911 telecommunicators, civil and even criminal charges can arise if the operator behaves in specific ways. Thankfully, these are few and far between, but it is important nevertheless to be aware of what our duty is as part of the First Responders framework. Join your host Erica as we discuss what effect TORT laws can have.
