LifeLine 911
In the rapidly-shifting world for First Responders where it seems that everyday the rules and norms are changing, there is one voice you can count on to give you the latest in Emergency News: that is LifeLine.
The LifeLine911 podcast's mission is to discuss issues and stories related to Emergency response services, with specific emphasis on Emergency Communication.
LifeLine911 is hosted by Erica Roberts, a veteran of over twenty years in the Emergency Communications industry and instructor of training techniques in an ECOMM environment.
Our goal is for the podcast to be interesting to professionals within the field and welcoming to those who have an interest in it. To that end, we highly encourage those who have questions or if you would like to be a guest on the show to email us at LifeLine911Podcast@gmail.com with any questions you would like to have answered on the show.
LifeLine 911
LifeLine Ep 33 - System of a Down: Crowdstrike
In July of 2024, the software company Crowdstrike released an update for its software which caused computers using it to malfunction and cease operations. These systems included everything from airlines to trains to hospitals, and even emergency services. How can a 911 agency respond to loosing such key tools in it's arsenal to help serve the public? Joining us this week is our guest, Tatiana Rivera, who was the on-duty supervisor the night that her agency experienced the system failure and what she and her team did to overcome it.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.
