5. Empathy In Action: Defining & Deploying Empathy In Business

Are leaders truly understanding the experiences and perspectives of others OR are they more concerned with virtue-signaling the "right" things?

Christina and Troy have a raw discussion about empathy from leaders, how to best support others that are struggling, and how to approach the space others need.

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Best Moments:

(01:20) The importance of leaders truly understanding others' experiences and perspectives rather than just signaling empathy

(03:52) Providing support while still allowing others to articulate their own grievances

(04:02) Avoiding the tendency to want to be a "hero" and instead being available as needed

(04:28) Knowing when it's appropriate to step in versus taking away others' power

(05:35) Supporting diverse team members while also giving them space

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Unfiltered Growth is an S3M original show, part of the Guru Podcast Network!

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