Retail101online
Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone of successful retail operations. Tune in for insightful discussions, practical tips, and captivating stories from the frontlines of global retail. Whether you're a seasoned professional or a novice enthusiast, Retail101online is your ultimate guide to mastering the art of retail. #RetailBasics #RetailKnowledge #GlobalRetail #RetailOperations #CustomerService #InventoryManagement #RetailInsights #RetailPodcast
Retail101online
Episode 7 - Unleashing Potential Your People Are Your Success (Part 2)
Our employees are the face of our brand and they shape our reputation through every interaction with customers, partners, and stakeholders. Their commitment to excellence in customer service builds trust and loyalty which is crucial for sustained success in competitive landscapes. Moreover, a motivated and engaged workforce cultivates a positive work culture, attracting other top talent and reducing turnover costs. In This episode we will be going behind the register to unveil the key role that employees play in driving success.
