The Six Figure Personal Stylist Podcast
The styling consultancy is the first "stylist only" business consulting firm dedicated to making personal stylists like you into 6-figurecreative CEOs.
We’re dedicated to pioneering a new category of badass, wealthy industry shifting stylists who run businesses that are ridiculously fun, have dreamy AF clients, and are making so much predictable monthly income, saving items in your The Real Real cart instead of checking out right away becomes a thing of the past.
Everything is about to change for you.
Listen in each week as host, Nicole Otchy, takes you inside the world of Six Figure Personal Stylists and what it takes for you to step into this world for yourself.
The Six Figure Personal Stylist Podcast
Create a Six-Figure Styling Experience That Encourages Clients to Come Back
New marketing efforts give you, at best, a 20% chance of landing a sale. But with established clients, your chances of a repurchase go up to 60 or 70%...as long as they’re happy with your services. These clients are the key to repeat business and a six-figure income, but you have to give them a six-figure experience to match.
In this episode of The Six Figure Personal Stylist Podcast, you’ll learn about the importance of creating a six-figure styling experience for your clients to enhance retention and marketing. I’ll reveal the signs of a poor client experience, discuss the systems needed for a positive client experience, and give you ways to create and implement what you need without overwhelming yourself.
1:03 - The importance of creating a good client experience and how it connects to all aspects of your business
5:24 - Signs that can indicate a poor experience for your client
12:50 - How systems can help you enhance your client’s experience
20:34 - Systems you need to make everything better and more effective for you and your clients
25:55 - How you can create reliable systems for more efficient client interactions
Mentioned In Create a Six-Figure Styling Experience That Encourages Client Retention