Accelerate Your Performance
Accelerate Your Performance is a weekly podcast hosted by Dr. Janet Pilcher, Managing Director of Studer Education and author of Hardwiring Excellence in Education. Every week, Janet highlights tactical and actionable strategies that leaders in educational organizations can hardwire to meet successful student, service, and people outcomes. Listen now, and you’ll see why it’s ranked by ListenNotes in the top 5% of podcasts worldwide.
As she introduces a variety of pivotal leadership practices from the Nine Principles ® Framework, Janet underscores the importance of seamlessly integrating each practice to deliver positive and impactful results. For each leadership practice she introduces, Janet provides a solid foundation and then collaborates with coaching experts to dig deeper and demonstrate its practical application. Janet also interviews leaders and partners who excel at the tactics to hear about their implementation journeys, hurdles they’ve faced, and their notable achievements. To bring it all together, she offers a broader perspective on leadership, interviewing guests about a diverse array of topics on their paths to achieving organizational excellence.
Follow for weekly insights and actionable strategies to accelerate your performance and become your best at work!
Accelerate Your Performance
Vulnerability is at the Heart of Service Excellence
To deliver exceptional service we need to embrace vulnerability and courage. When leaders model this behavior in organizations, employees are encouraged to take risks and know that it's okay to fail. Today, Jon Malone, Director and CEO of Northwestern Illinois Association discusses his organization's commitment to service and how vulnerability impacts trust and accountability on his team.
This episode answers questions such as:
- What does it look like to provide unmistakable value to those you serve?
- How can we integrate vulnerability into our team's culture?
- How can we build a team that chooses character over comfort?
Recommended Resources: Creating Unmistakable Value, Am I a Perfectionist Leader?, Cascading the Building Blocks of Service Excellence & Culture: the Foundation for Withstanding Disruption
Recommended Podcasts: Unmistakable Value, Brene Brown: The Courage to Be Vulnerable, Focus on Service Excellence & The Behavior that's Holding Leaders Back
Join us virtually for our 9th Annual Education Leadership Conference: What's Right in Education 2020.
As we look back at the year so far, we see a community of educators who are stronger and more resolved than ever to make sure that students have every opportunity to succeed, despite the obstacles ahead. It takes courage to face uncertainty and willingness to unlearn some of our most successful practices and define new practices. Individually, we don’t have all of the answers, but together we can accomplish more, lay new ground and forge ahead.