S1|Ep6 Redefining Leadership and Mentorship in the Era of Total Experience

Redefine Leadership and Mentorship in the Era of Total Experience with Loek Berendsen from the Netherlands. Loek is a business owner, public speaker on over 40 stages, board advisor, and futurist specializing in strategy and execution in retail and e-commerce. He helps companies globally achieve success through Omnichannel and Digital Transformation.

Loek has worked with global businesses such as IKEA (Global Transformation Strategy Advisor), ECCO (Global Omnichannel Transformation Manager), STAPLES (Manager Digital Transformation Experience & Services Europe), and Vodafone (Digital Transformation & Omnichannel Program Manager).

In this episode, Loek shares decades of knowledge and experience around successful Leadership and Mentorship in the Era of Total Experience. He discusses the essential qualities for a leader in today’s customer-obsessed digital landscape, highlights the challenges of leading a multi-generational team through a Digital Transformation, and provides strategies to overcome them effectively.

Discover Loek's expert insights, as well as real-life cases from his experience, on how to develop individuals in the Total Experience space.

We also explore why it is important for today's leaders to upgrade their Mindset and acquire missing Soft Skills, emphasizing the role of Empathy and Emotional Intelligence in the Total Experience Concept.

Subscribe and join us for this thought-provoking exploration that promises to open up new perspectives on transformation, innovation and leadership.

Connect with Loek Berendsen on LinkedIn
Find out more about Loek Berendsen: https://www.loekberendsen.com/
Learn more about Loek's company Bold Rethink: https://www.boldrethink360.com/