Unboxing Ecommerce: Operations Behind Online Brands

Powell's City of Books

January 16, 2024 James Marks and Jennifer Yates Season 1 Episode 6
Powell's City of Books
Unboxing Ecommerce: Operations Behind Online Brands
More Info
Unboxing Ecommerce: Operations Behind Online Brands
Powell's City of Books
Jan 16, 2024 Season 1 Episode 6
James Marks and Jennifer Yates

Community and connection come up more than once as James and Jennifer consider Powell's e-tail backend like an archaeological dig into the past. Once they get their packages, they go absolutely bananas over the branded packing slip, supporting their theory that Powell's might just care more about the physical, tangible, in-person connection to their customers than updating their technologies.  Or maybe it's a nod to their identity as an independent retailer.

Research included these sources:

Sites Mentioned:

Mentioned, but not associated with Powell’s that we can tell.

_______________

Have a brand/shopping experience you want us to review? Send us a message at unboxingecomm@gmail.com

Connect with James Marks:
www.linkedin.com/in/jameslmarks
www.withtrivial.com

Connect with Jennifer Yates:
www.linkedin.com/in/jenniferayates
www.workwithroux.com
_______________

Coverart imagined and designed by our friend, Melissa Dettloff
www.melissadettloff.com

Show Notes

Community and connection come up more than once as James and Jennifer consider Powell's e-tail backend like an archaeological dig into the past. Once they get their packages, they go absolutely bananas over the branded packing slip, supporting their theory that Powell's might just care more about the physical, tangible, in-person connection to their customers than updating their technologies.  Or maybe it's a nod to their identity as an independent retailer.

Research included these sources:

Sites Mentioned:

Mentioned, but not associated with Powell’s that we can tell.

_______________

Have a brand/shopping experience you want us to review? Send us a message at unboxingecomm@gmail.com

Connect with James Marks:
www.linkedin.com/in/jameslmarks
www.withtrivial.com

Connect with Jennifer Yates:
www.linkedin.com/in/jenniferayates
www.workwithroux.com
_______________

Coverart imagined and designed by our friend, Melissa Dettloff
www.melissadettloff.com