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Pillow Talk Sessions
Pillow Talk Sessions is a podcast about modern hospitality operations and how guest experience is operationally delivered in a tech-enabled world.
Hosted by Jessica Gillingham, author of Tech-Enabled Hospitality, and produced by Abode Worldwide, the show features in-depth conversations with leaders building, operating, and scaling modern hospitality across hotels, short-term rentals, serviced living, and flexible living models.
Each episode explores how hospitality is evolving beyond traditional hotels. From the hotelization of real estate to the rise of platform-driven and automated operations, we unpack how technology, systems, and organizational design are reshaping how stays are designed, delivered, and experienced.
Pillow Talk Sessions goes deep on hospitality operations, technology, and strategy. Topics include new operating models, guest experience delivery, AI and automation, platform ecosystems, and the convergence of hotels, short-term rentals, and serviced living.
This podcast is for hospitality operators, founders, owners, and technology leaders who want to understand the future of hospitality beyond trends, and how modern hospitality actually works on the ground.
About your host
Jessica Gillingham is the author of “Tech-Enabled Hospitality – Strategies to Elevate Guest Experience and Operational Efficiency,” and is also an industry speaker, adviser, and the CEO of Abode Worldwide, a global strategic communications and PR agency for the tech transforming hospitality.
The podcast is brought to you by the team at Abode Worldwide.
Pillow Talk Sessions
Pillow Talk Sessions teaser
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Welcome to Pillow Talk Sessions, the podcast that dives into the heartbeat of hospitality, lodging, and living—the spaces where hospitality and real estate meet.
Join your hosts, Kristian Lupinski and Jessica Gillingham, as they guide you through the ever-evolving landscape of global lodging technology. From the tech that supports the cozy comforts of boutique hospitality lifestyle brands to the cutting-edge innovations shaping the future of urban living, we explore it all.
In each episode, we uncover the stories, ideas, and trends driving the pioneers of hospitality and real estate. We’ll be sitting down with leaders and visionaries who are reshaping how we live, work, and play. Whether it's a revolutionary new booking platform or a tech-enabled eco-lodge brand in the heart of nature, we leave no stone unturned.
Stay tuned for enlightening conversations and deep dives into the innovations that are transforming our spaces. Pillow Talk Sessions is coming soon!