1st Media Consulting Group, Inc. Podcast
Welcome to the Business Chronicles, where we dive deep into the stories behind the businesses that shape our communities. We bring you conversations with inspiring entrepreneurs who share their journeys, challenges, and the unique value they bring to their customers.
In this podcast, we explore the passion and vision behind successful businesses, uncovering the secrets to their success and learning about the innovative products and services they offer. Whether you're a fellow entrepreneur looking for insights or simply curious about the businesses in your area, this podcast is your go-to source for inspiration and practical advice.
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1st Media Consulting Group, Inc. Podcast
Preventing Appliance Disasters: Expert Tips with Amanda from Mr. Appliance of Clermont and Apopka
Ever wondered how neglecting your home appliances could lead to expensive repairs or even dangerous situations like dryer fires? Tune in to our latest episode where Amanda from Mr. Appliance of Clermont and Apopka sheds light on the critical importance of regular appliance maintenance. Amanda walks us through the extensive services her company offers, catering to both residential and commercial needs, and reveals the perks of their unique one-year guarantee on residential parts and labor. Through her engaging storytelling and practical tips, learn how you can keep your refrigerators, ice makers, and washers running smoothly, preventing costly problems down the line.
In our heartfelt conversation, Amanda shares her wealth of experience in the appliance repair industry, giving us a behind-the-scenes look at the company's efficient service model, which includes same-day or next-day repairs and transparent pricing. We wrap up the episode by expressing our gratitude to Amanda for her insights and hint at the possibility of having her back in future episodes. To our loyal listeners, thank you for tuning in, and don’t forget to subscribe to stay updated with more success stories. Plus, if you know a business that deserves the spotlight, send us your nominations to feature them on our show!
Welcome to the First Media Consulting Podcast, the Business Chronicles, where we dive deep into the stories of successful business owners. Here's your host, Didi and Nicholas. Thanks for joining today. Let's talk.
Speaker 2:Welcome everyone to our podcast. I'd like to introduce to you Amanda she's with Mr Appliance of Claremont and Apopka and we'd like to dive into the stories of successful business owners and entrepreneurs from various industries. Amanda, how are you today?
Speaker 3:I'm good. How are you this morning?
Speaker 2:I am doing great. Thanks for asking. I want to kind of go right into and let our listeners know a little bit about your business, if you don't mind.
Speaker 3:Surely so we are, mr Appliance. We are an appliance repair and maintenance company here in central Florida Horizon West, over to Claremont and Groveland, all the way up through Leesburg and around to Mount Dora, up to Eustis and back down around the lake on the Apopka side going through Ocoee.
Speaker 2:Tell us a little bit about what does Mr Appliance do?
Speaker 3:So we are a repair and maintenance company. We service all brands and appliances, commercial and residential. We come out to your home to take a look at the units, give you that good faith quote on the repair, for both parts and labor. We are one of the only companies that do a full one year get it done right guarantee on residential appliances when we order the parts With our commercial appliances. We do work on many brands and appliances, from bagel places to pizza ovens to refrigerators, as well as many other appliance needs. We also do the maintenance side, wanting to keep those appliances working for our customers for a long time and are just maintaining. Just like you maintain your cars and your personal stuff, your appliances need that maintenance as well Coil cleanings for your refrigerators, cleaning out the garbage disposals, making them smell fresh and keep you moving so you don't miss a beat.
Speaker 2:Well, that's interesting. You say that because you know, like you said. I kind of like how the analogy was, you know, with the car, right, we are always so focused on making sure we get the oil changes we do, rotation of the tires and things of that nature, but nobody ever thinks about, you know, your stove, your microwave, your refrigerator, your dishwasher and these, these are pretty costly items as well, you know, in your kitchen. So for you to be able to do that, it's it's, it's an awesome service that you provide yes, and don't forget the dryers um dryers okay the dryer vent is the leading cause of fires within a home.
Speaker 3:Um, so we we do the cavity of the unit, uh, all the way to the wall. Uh, we do have another sister company called Dryer Vem Wizard that does longer runs to help you with that safety.
Speaker 2:Awesome. So what is it about your industry or your business that you want to educate? You know our listeners about. You. Know something that always comes out when you're talking to your potential clients.
Speaker 3:So just making sure that you're understanding and using the appliance to the best of its ability. With your washers, there's so many different types of cycles that you can put it through from a white load making sure that the water is extremely hot to get that bleach throughout your clothing through your sheets and your towels, making sure that you're getting the water spun out of them correctly. And if you're seeing any of those little pieces coming up into your clothes that could cause an issue with the appliance. And we want to just make sure that customers are aware of those little pieces to find that if they are having an issue because some of the issues don't come up right away you'll get those little warning signs, just like when you're sick you may have a little cough, but later on in the day it's getting worse.
Speaker 3:I don't know how it is with appliances and we just want to make sure customers are aware and seeing those signs before it becomes a big repair.
Speaker 2:So let's talk about refrigerators a little bit.
Speaker 3:So definitely. Here in Florida we use ice, we use water day in and day out. We want to make sure that your ice maker is clean. Sometimes you will get some type of mold in there if it's not used enough. Sometimes you will get some type of mold in there if it's not used enough With the water line that comes with the unit. That is along from the front of the unit to the back where the water is coming from. So we want to make sure that it's getting flushed out yearly so that you're not getting those little bits and bobs in your water. Same with the ice maker they do. They're just prone to mold.
Speaker 3:Unfortunately, it is a liquid that just sits, sometimes as well as coil cleanings, especially if you have pets, that hair and everything gets underneath there and the airflow is not going to be as efficient as you think it is.
Speaker 3:And I do. I try to clean underneath my refrigerator weekly, but you have to remember those coils behind the refrigerator and sometimes with small kids, cheerios and things like that get caught in there and that can adhere to the airflow for the unit. So there's a lot of great tips that we have on our website, mrappliancecom, that will help, as well as our Facebook page. We do come out with tips and tricks to help with a lot of different things, different parties that you're having where to store different things. So those are the little tips and tricks that we do try to educate our customers on. But when you do have a repair, you know who to call our customers on. But when you do have a repair you know who to call and we do pride ourselves in same day next day service. We are a Monday through Friday company but we do want to get to our customers as quickly and efficiently as possible.
Speaker 3:We do charge parts on our trucks so we can repair units right then and there. But essentially if we do have to order parts, we're not charging Ashton for the technician to come back with those parts. It's one set price that the technician will give you when he's out in the home.
Speaker 2:Perfect. So why did you get into this business? Tell us a little bit of background. What inspired you to get into this business?
Speaker 3:So we've been in the business now, for this is our 13th going on our 14th year with Mr Appliance and Neighborly. My husband was an appliance repair technician. I worked in the medical field I worked for radiologists as well as a pediatrician but my husband wanted to find something that he could be the owner of. He wanted to be the boss, and I'm just pretty much along for the ride, but we were looking for something that he had interest in, and every person has at least five appliances in their home at one time. Whether it's a washer, dryer, refrigerator, dishwasher, microwave there's five appliances in everyone's home. You don't always want to go out and buy a new unit, have to fix this and find that. We found that this was our way of being able to give back to our community as well, with my husband's expertise. That's kind of where started, and now we are growing our business. We love what we do and we just want to help out as best we can to get customers up and running as quickly as possible.
Speaker 2:Awesome. And so what are some of the things you guys like to do for fun, because we're so busy, all the time right Doing our business and our daily lives?
Speaker 3:lives. So, yes, we, we have made our business. We want to get that work, uh, family balance, and we do. That's why we are only monday through friday. Sundays is our family day. We, we have four boys, um, right here at disney. One of our sons does work there and our other son, our older sons, work for us. We have two little boys that are still in middle school right now, but we love to go to Disney. That's one of our favorite things to do. We'll go on to Apopka and take the boat and just enjoy the nature, and it is. It's just something that we love to do. We are avid bike riders, so we love going on the uh, the west orange chair on the orange trail and, um, just getting out into nature wow, then you know we can do those different things in in the theme parks and things of that nature, so that that's awesome.
Speaker 2:So, as we get ready to wrap up, is there one thing that really stands out that you want to leave our listeners with about your business?
Speaker 3:So, yes, so we do background checks on all of our service professionals. So you're not just getting a person with jeans and a t-shirt coming to your home, you're getting a wrapped van with Mr Appliance logo. Our technicians wear uniforms, they wear booties into the home so they're not tracking anything into your home from outside. They all have mats to lay down when they first come in for their feet, as well as tool mats so that they're not putting them on your owner or your wood floors. So we want to protect our customers and want to leave the workplace cleaner than what we have come into it. So our technicians will clean down your appliances, they'll clear any areas that need to be vacuumed and things like that. So we want to take care of our customers from A to Z.
Speaker 2:Well, thank you so much, and as we wrap up here, can you provide our listeners a way to get a hold of you, your phone number and your website?
Speaker 3:Yes, so we are Mr Appliance. You can book online with our system at mrappliancecom or you can call us. Our main number is 352-995-6655. We are in the office from 8 am to 4.30 pm, monday through Thursday and 8 to 4 on Fridays. We do have our answering service, that is, a live person that will pick up for you after hours and or, if we are on a phone call, so you can speak to somebody live. We do also have, again, our website that you can book online and we do have text messages that can be sent out to schedule through a text message.
Speaker 2:Well, Amanda, thank you so much for joining us. It's been a pleasure and hopefully we can have you back again in the near future.
Speaker 3:Yes, thank you very much for inviting me. You have a great day and see everybody soon.
Speaker 2:Thank you.
Speaker 1:Thank you for tuning in to First Media Consulting Podcast. If you enjoyed the podcast, subscribe today To nominate a business you would like to recommend to be on our show. Go to firstmediaconsultingcom or call. Thank you for listening.