EyeCare Partners: Procurement transformation at scale

The Digital Insight discusses the road to procurement transformation at a rapidly growing enterprise with Chris Shaffer, Senior Director of Procurement, Facilities & Biomedical Support at EyeCare Partners…

EyeCare Partners works in partnership with clinicians and healthcare leaders to achieve the best patient and business outcomes and this has had dramatic results, such as a 1,500% revenue growth since 2015. EyeCare Partners is growing through acquisitions, by providing strategic capital and operational support to its network of partner practices in 680 locations across 18 states. In February 2020, this growth was boosted when Swiss private equity firm Partners Group acquired a controlling stake in EyeCare Partners. “They’re a very interesting group,” he says. “They're very heavy on investment, plus they have a very, very impenetrable and robust sustainability platform too, which is very near and dear to my heart through my time at Unilever,”

 This level of growth is fueled significantly by an increasing demand for eye care over the longer term, driven by an aging US population and an increased incidence rate of eye diseases. But this level of growth requires an agile and resilient operational enterprise.